Senior relationship manager

Requisition Title
- Senior Relationship Manager Job Number:
- AUS104015


  • Grow the business through developing commercial broker referral relationships and executing customer strategies

  • Develop effective working relationships and work with commercial brokers, product partners, and other business units, to identify opportunities and execute solutions

  • Provide a high level of customer and commercial broker satisfaction

About The Role

Role Location: 55 Collins Street, Melbourne VIC 3000

Role Type: Permanent, Full time

ANZ's Commercial Banking area is an exciting business providing a full range of solutions to businesses around Australia. Our customer focused proposition and enthusiastic, committed team has helped generate significant growth and we now have an opportunity for a business to business sales professional to join us and help build our success further.

As a Senior Relationship Manager, you will be responsible for actively managing and growing a portfolio of accounts through client acquisition, cross-sell and referrals. You will be responsible for building and fostering commercial broker relationships, as a key referral partner. It is expected that you have a clear understanding of the performance history, and that you understand future plans of each client, before advice is given. You will collaborate with product partners and other stakeholders to ensure an effective and value adding strategy is identified for the client whilst minimizing all potential risks to ANZ.

About You

To grow and be successful in this role, you will ideally bring the following:

  • Tertiary Qualification in a business related field

  • Strong knowledge of financial statements and credit assessment skills incorporation (background of sound business lending)

  • Demonstrated understanding of small-medium business needs and expectations

  • Proven experience in building and developing commercial broker relationships to originate new business

  • Demonstrated people management and coaching skills. Strong verbal and written communication skills, computer literacy and demonstrated excellent customer focus

  • Ability to work responsibly; work with a team with proven analytical, negotiation and problem solving skills

About ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.

We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.

To find out more about working at ANZ or to view other opportunities visit

You may apply for this role by visiting ANZ Careers and search for reference number AUS104015.




Posted: 14 August 2019

Will be removed: 29 August 2019

Location:  Melbourne, VIC