Service call technician

Want to work in a role where every day is different?Are you hands on, mechanically minded and can deliver high customer service?Want to work for a company who values, recognises & rewards you for your hard work?Assemco, has been a market leader in the outsourcing industry for the past 22 years. Partnering with Kenworth, Exel Composites, UPS and Heal Thy Self for their assembly/manufacturing requirements.Reporting to the quality manager you will be a self-starter Service Call Technician who can deliver a first-class customer service experience with a solution orientated attitude in repairing and be mechanically minded.
KEY OBJECTIVES

  • Liaise with Kenworth Quality Assurance regarding quality related issues
  • Perform Service Calls onsite at the customers premises on a daily basis
  • Manage the Service Call process and billing register
  • Rework/ repair parts and assemblies at Assemco as required
  • Perform inspection duties at Assemco on assemblies under a QA check as required
  • Liaise with Assemco suppliers to rectify quality issues both internally at Assemco and onsite at the customers premises as required
  • To work with the QA team and APT to achieve Assemco quality related goals
  • Follow all KPI’s relevant to the position
  • Minor ad hoc reporting as required
REQUIRED SKILLS
  • Excellent, better than average communication and negotiation skills
  • Ability to keep a positive attitude with sometimes demanding customers
  • High level mechanical aptitude and the ability to use a wide array of hand and power tools
  • Ability to work for long periods independently
  • Better than average problem-solving skills
  • Basic computer skills (MS Outlook, Excel)
  • Basic panel beating skills preferred but not essential
  • Automotive experience or interest an advantage
If you want to be part of a dynamic team, work for a company who is continually striving to be the best, want to contribute to our growing success and be recognised and rewarded; then this is your next career move. Click apply to start an exciting new career at Assemco!

Assemco Pty Ltd

Summary

Posted: 12 September 2019

Will be removed: 27 September 2019

Location:  Dandenong, VIC