Case manager - home care

  • Join an established and highly regarded Not-for-Profit provider of Aged Care Services
  • Permanent Full-time Position
  • Client focused role

Care, compassion and respect have been at the heart of Royal Freemasons since it was founded as a charitable organisation in 1867. Our care and support services deliver high quality care to people in their homes, in our independent living units, our retirement apartments and aged care residential sites, with services tailored to their individual needs.

About You

We are seeking a Case Manager to join our already successful and motivated Home Care team servicing the Melbourne Metropolitan region. Reporting to the Manager – Home Care Programs, the Case Manager is accountable for overall performance and service delivery through managing the care and services of our customers within a Consumer Direct Care framework living in a home care setting.

You should be highly organised and self-motivated, and someone who can manage your time and be flexible with your workloads. As we support you to work autonomously from home to your customers, you must be able to use smart mobile technology. If you have proven experience in a similar role, are able to offer the highest standards of care to our customers and have a genuine desire to make a difference in the lives of others, we offer a great team, great support and a great working environment.

Key Requirements

  • Degree, Diploma or Certificate in a Community, Health or Management discipline
  • Advanced competence in management information systems and software packages such as Microsoft Office
  • Minimum 3 year experience in a community services case management role
  • Sound understanding of Consumer Direct Care obligations for Case Management
  • Proven ability to negotiate, manage and operate within a budget
  • Current Victorian Driver’s Licence and own reliable vehicle with comprehensive insurance
  • Must be flexible and self motivated with excellent communication skills and a genuine care for older people
  • Current valid Police Check and a Valid Australian Working Visa are required prior to employment
  • Home internet required


  • Second language

About Us

We are an established and highly regarded Not-for-Profit provider of Aged Care Services across the Residential, Home Care and Retirement Living sectors. With locations across Melbourne and regional Victoria our staff benefit from great learning and career prospects, fantastic resources and we enjoy an envied reputation for excellence in care. As a Not-for-Profit organisation we provide the ability for our staff to salary package, which significantly increases the take home value of your remuneration package.

Royal Freemasons is committed to providing and maintaining a workplace that is safe and without risks to health. This includes a smoke free workplace and influenza vaccine program.

Recruitment Agencies are requested to kindly NOT contact us.

Royal Freemasons


Posted: 12 September 2019

Will be removed: 27 September 2019

Location:  Dandenong, VIC