general manager - content and consumer division

  • Ongoing, Full time
  • Canberra, Melbourne, Sydney
  • SES 2 - remuneration package up to $320,000 including superannuation

The Australian Communications and Media Authority is seeking to fill the vacancy of General Manager Content and Consumer Division. To be a strong contender for this role you will have excellent leadership skills, strategic insight, a strong record of achievement and an ability to engage effectively with a wide range of stakeholders.

The Content and Consumer Division engages with consumers, industry and government to shape and apply the regulatory framework for media and communications. As General Manager of the Division, reporting directly to the Chair/Agency Head, you will lead a diverse and highly motivated team (approximately 110 staff) undertaking regulatory, investigation and compliance activities as well as grants management and public information provision.

The Division’s responsibilities cover telecommunications consumer protections, content safeguards, support for regional publishers and unsolicited communications such as spam and the national Do Not Call Register.

The Division is organised into three branches, with each branch being responsible for administering the provisions of a particular area of legislation, as follows:

  • the Telecommunications Safeguards Branch - the Telecommunications Act 1997 and Telecommunications (Consumer Protection and Service Standards) Act 1999;
  • the Content Safeguards Branch - the Broadcasting Services Act 1992 and Interactive Gambling Act 2001; and
  • the Consumer, Consent and Numbers Branch - the Do Not Call Register Act 2006 and the Spam Act 2003, as well as requirements for numbering, the Integrated Public Number Database and unsolicited communications set out in the Telecommunications Act 1997, and the National Self-Exclusion Register.

In this role you will be ensuring that efficient, effective and contemporary safeguards are in place to protect users of media and communication services so that the Australian community can confidently use those services.

Position Profile - PN 836 - General Manager - CCD - SES Band 2 Opens in new window

Australian Communications and Media Authority


Posted: 27 November 2019

Location:  Liverpool, NSW