Gaz - spaoa - act - senior public affairs officer

Home Affairs:  Be part of something bigger: contribute to building a secure Australia that is prosperous, open and united. Join a connected team of professionals, where you can be your authentic self; grow your career while making time for all parts of your life.

The Department of Home Affairs is a central policy agency, providing coordinated strategy and policy leadership for Australia's national and transport security, federal law enforcement, criminal justice, cyber security, border, immigration, multicultural affairs, emergency management and trade related functions.

The Department of Home Affairs includes the entirety of the Department of Immigration and Border Protection. It also includes national security, emergency management and criminal justice functions from the Attorney-General's Department; the Office of Transport Security from the Department of Infrastructure and Regional Development; multicultural affairs from the Department of Social Services; and the counter-terrorism coordination and cyber security policy functions from the Department of the Prime Minister and Cabinet.

Overview of the Branch and Section:

Media & Engagement Branch delivers all media management and external engagement functions for the Department, including but not limited to; media enquiry management, media support for Ministers and Executive, social media, graphic design, video production, speech writing, external and strategic communication campaigns. 

About the role:

Directors in the Media and Engagement Branch are responsible for ensuring that media and communication materials produced and released by the Department are delivered to an exceptionally high standard and that processes and procedures are followed correctly. The Director oversees and manages the production of communication products and engagement with the public and the media, working collaboratively with other Directors as part of an executive leadership team reporting to the Assistant Secretary, Media and Engagement.

Our ideal candidate:

You will have a comprehensive knowledge of the way the media operates in Australia, a solid working knowledge of contemporary communications approaches, high level strategic communication, issues management and editing skills, and outstanding oral communication skills. You will build and maintain productive working relationships with key internal and external. You will provide high level strategic and tactical advice to the Senior Executive and Minister’s Office’s. You will work closely with clients to oversee the development and implementation of communitcation and media strategics to achieve defined objectives.

Specific duties/responsibilities:

  • Manage the Department’s media and public engagement, including overseeing the development of high quality media and communication content, managing complex, competing tasks in a high pressure environment with often tight timeframes
  • Lead a team of communications professionals, including managing their training and professional development needs, including mentoring emerging leaders within the team
  • Oversee the daily management of the section’s work priorities, ensure staff adhere to departmental processes and policies and manage the budget of the work area
  • Provide high level communication and media advice to colleagues within the Department, and the Ministers’ offices
  • Build and maintain productive working relationships with key stakeholders in the Department, the Australian Government and across state and territory governments, as required
  • Participate in the Media and Engagement Branch Director on-call roster
  • Participate in the department’s crisis communication role as required.

Role requirements/qualifications:

Relevant tertiary qualifications and/or at least seven years of relevant industry experience.

How to apply: Please ensure you read the instructions carefully, noting failure to address identified requirements may lead to your application being deemed ineligible.

You are required to submit your application in Home Affairs’ online recruitment system (ourPeople). Prior to preparing your response it is recommended you review the Work Level Standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership System information relevant to the classification.


As part of your application you will need to provide:

  • your CV
  • details of two referees
  • your Applicant Response document that details how your skills, knowledge and qualifications make you the best person for the role.

Applicant response:

As part of your application, you will be required to prepare a response document (minimum 11pt font in MSWord or PDF format), which you will upload in the next section.

Please prepare a two-page Applicant Response in relation to the advertised role, outlining:

  • Interest and Skills for the role
  • Contributes to strategic thinking
  • Supports productive drive and integrity
  • Display personal drive and integrity
  • Communicates with influence
  • Demonstrates professional or technical proficiency

Eligibility: To be eligible to work with the Department of Home Affairs you must:

  • Be an Australian Citizen
  • Fulfil the Department’s minimum requirements by satisfactorily answering all screening questions during the application process
  • Obtain and maintain the required AGSVA clearance
  • Obtain and maintain a current Employment Suitability Clearance
  • Undergo a health assessment (where applicable).

Mandatory (and where applicable, role specific) screening questions are used within the application to ensure all successful applicants meet these minimum requirements of the Department.

Notes: Remuneration: The Department offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.

If you are experiencing problems submitting your application online, please email the nature of the issues you are experiencing to recruitment at *********** A response will be sent during business hours.

If you have identified as having a disability, please indicate whether you require any support throughout the selection process. For further information please contact Recruitment: ***********

Australian Customs and Border Protection Service


Posted: 04 December 2019

Location:  Parramatta, NSW

Salary:  $125863 - $148816