Supervisor learning and development

Ongoing full time role - 35 hour work week
RFS Level 10/11
Location: Dubbo - Brand new purpose built Training Academy

About the NSW Rural Fire Service

The NSW Rural Fire Service (NSW RFS) is the lead combat agency for bush fires in NSW. Working closely with other agencies we respond to a range of emergencies including structure fires, motor vehicle accidents and storms that occur within rural fire districts.

Our vision and mission is to provide a world standard of excellence in the provision of a community-based fire and emergency service. To protect the community and our environment we will minimise the impact of fire and other emergencies by providing the highest standards of training, community education, prevention and operational capability.

Our corporate video and Our Plan provides further insight into the NSW Rural Fire Service.

About the role

The NSW RFS is looking for a passionate and motivated Supervisor Learning and Development to supervise the provision of specific products and/or services provided by the Learning and Development section, so that learning and development can be provided to a high and consistent standard throughout the NSW RFS.

The key functions of the role are to oversee the systems, records and procedures pertaining to the Standards for Registered Training Organisations. This includes auditing the various sections of the NSW RFS that deliver training for compliance with those systems, records and procedures, and providing advice and support on related matters. The role is also responsible for the ongoing development of trainers and assessors by providing training on the NSW RFS training system and various educational concepts, whilst ensuring that training material developed is quality assured, user friendly and meets various standards and specifications.

You will be supervising a small team who will assist you in the design, development and delivery of training systems and professional development.

You must meet the following essential requirements:  

- An Advanced Diploma or Degree in a relevant discipline, or equivalent.

- Diploma in Training and Education or equivalent.

- A current driver’s licence and ability to travel.

- During periods of major fire activity, the incumbent may be required to support operational management activities consistent with their skills and background.

For more information about the role, click here to download the role description.


We are looking for an individual who can:

- Review, develop and maintain corporate procedures implementing the Standards for RTOs in the NSW RFS

- Conduct Learning and Development audits against corporate procedures, identify opportunities for improvement and record and track such activities

- Identify professional development needs of trainers and assessors and source or develop activities catering to those needs

- Use data and data systems to analyse needs and identify anomalies and create solutions to suit

We offer:

- Flexible work practices
- Attractive salary and superannuation
- Attractive leave entitlements
- Working for a highly regarded emergency service, where supporting the local community is at the forefront of our business strategy

- Opportunities for learning and development
If you are a professional, forward thinking and results oriented individual with a desire to work in a rewarding and challenging environment, apply today.
For further information, please review the role description or contact Cara Schultz on 02 5852 1***.

Applications close: Wednesday 1 January 2020, 11:59 pm

Applying for the role: 
To apply for this role, you will need to submit an online application via and attach a PDF:
- Cover letter (maximum one A4 page).
- Resume, which clearly details skills, experience and capabilities required for this role as per the role description. This should include two referees, one of which is a current or recent supervisor, and their contact details (maximum 5 pages).

Click here for further information on applying for a role in the public sector.

Job Notes:
- Prior to applying for this role candidates should download the Role Description. Candidates must demonstrate in their application how they meet the focus capabilities and other essential requirements.

- The NSW Rural Fire Service is committed to creating a diverse, inclusive and flexible workforce which reflects the community we serve. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with a disability.

- Relevant criminal history, referee checks and prior employment checks will be conducted on recommended applicants.

- A talent pool may be established for future temporary and ongoing roles with similar focus capabilities. The talent pool may be available to hiring managers across the state over an 18 month period

RFS vacancy reference: 19/106


Key Application Responses
Applicants should respond to all questions on the online application form including the following two targeted questions.

Targeted Questions:

1. Outline your experience in managing the development of policy and procedures for a Registered Training Organisation, including the auditing and investigations of such policies to maintain and enhance compliance with the Standards for Registered Training Organisations. What processes did you put in place/use to ensure currency of policies were aligned with various updates and changes to legislation? (maximum one A4 page)

2. Provide an example of when you have investigated an appeal made about an unfair assessment decision claiming bias. How did you manage this issue?  (maximum one A4 page)

NSW Rural Fire Service


Posted: 04 December 2019

Location:  Dubbo, NSW