BP Customer Service Representative


Are you passionate about working in a fast paced retail environment? If so then we would like to hear from you. We are independently owned and operated. This is a long term casual position. The site is open from 5am - 9pm - 7 days a week - 365 days a year. This position is a minimum 24hrs a week.

Duties include customer service, cash handling, EFTPOS, point of sale computer system, shelf and fridge stocking, maintaining bowser resources, and general cleaning, ordering, merchandising. Applicant must have the ability to work unsupervised. Own transport is essential

Key Responsibilities

  • Providing customers with friendly and efficient service
  • Cash handling
  • Food Preparation and kitchen hand duties
  • Be available at short notice to cover a shift upon request
  • Conserve profit by ensuring compliance to correct balancing procedures on console
  • Answering customer queries and complaints in a courteous manner
  • Order stock and conserve profit by ensuring stock rotation and levels of stock
  • Ensure adherence to Non Fuel merchandising standards, ranging and promotional tie up
  • Replenishment of stock and shop presentation
  • Ensure strict compliance to company policy & procedure including safety & security petrol operations
  • Adherence to Safety, Health and Environment Policy and Systems
  • Ability to work independently and unsupervised
  • General Cleaning
  • Undergo a 6 month probation period

To be considered for this role you need to be able to meet the following selection criteria

  • Be available to work a flexible roster across 7 days week including all public holidays.
  • Communicate effectively with customers and staff
  • Work in a fast-paced environment
  • Stand for extended periods of time
  • Perform repetitive tasks with a positive attitude while multitasking.
  • Ability to work independently and without supervision
  • Project a professional image at all times
  • Deal with customer queries and complaints
  • Abide by company policies and procedures at all times including company dress standards

Job Type: Casual

Salary: $28.00 to $37.00 /hour

Experience:

  • retail: 1 year (Required)
  • customer service: 1 year (Required)