Customer Service Consultant


Join a team small team of sales administrators on a journey to new levels of proactivity and sales achievement.

  • Join a small team developing new ways to engage clients and drive sales
  • Multinational organisation located in Belrose
  • $70-75K plus superannuation, parking and family-friendly culture
The company
The Australian subsidiary of a multinational organisation which dominates their niche market and has a reputation for quality, second to none.  Their product has a wide range of applications across many industries.

The Australian business isn't a brand that most people would know, but their product touches consumers everyday, has many very interesting applications and their clients are often large corporates. 

The role
Reporting to the Customer Service Manager, you will deliver outstanding customer service and efficiently process sales orders. 

The responsibilities
Your new role involves:

  • taking sales enquiries by phone, online and email and ensuring they are correctly entered into the ERP system.
  • liaising with the supply chain and manufacturing team to ensure orders are understood and stock is available or can produced to short timelines.
  • managing customer queries and solving problems in a proactive fashion.
  • investigating product supply and delivery issues and keeping all parties informed.
The candidate
In order to be shortlisted for this exciting career opportunity, you will:
  • 3-5 years phone based customer service experience gained in a large corporation, as a minimum.
  • proven ability to follow up and resolve issues, ensuring the customer is informed and satisfied.
  • excellent communication skills and a proactive approach to customer service.
  • experience with process improvement is ideal.
The rewards
This permanent full time role attracts a salary of $70-75K plus superannuation and parking.  Other benefits include a degree of flexibility around start and finish times.

How to apply
We move swiftly to shortlist.  If you are interested in the role, apply online via the job portal or direct your enquiries to Dayna on 8765 9700.


Additional information
  • Join a small team developing new ways to engage clients and drive sales
  • Multinational organisation located in Belrose
  • $70-75K plus superannuation, parking and family-friendly culture