Customer Service Officer - Ballarat


Our client:

Our client is a statutory corporation within the Victorian Government and provides exceptional service for Victorians on the road. They are currently looking for long term Customer Service Officers located in their Ballarat call centre.

The role:

If you are a customer extraordinaire who prides themselves in having control over situations, then this role is for you! Working for a Victorian statutory corporation, you will provide exceptional phone based customer service to Victorians regarding licensing and registration as well as road safety.

You will need:

  • Previous experience in a customer service environment either face to face or over the phone
  • Experience in dealing with difficult people in a structured challenging environment
  • Enjoy working in a fast paced and engaging team
  • Experience in meeting KPI's and adhering to company policies and procedures is essential

Benefits to you:

  • Long term stable position
  • Fantastic working environment and engaging team
  • Great hourly rate of $28 + super
  • Comprehensive training and on-going mentoring and support
  • Long term development opportunities

There is a requirement for candidates to be flexible to work 20-38 hours over 5 days between the hours of 8.00am and 6.00pm. You may also be asked to work on average, one Saturday per month between 8.30am and 2.00pm as required by the business Shortlisted applicants will be sent Verbal Reasoning and Numerical Testing prior to being shortlisted to interview -  please note that you will only be contacted if you reach our clients bench mark.

You will need to make yourself available for an interview in Keilor Park prior to an assessment centre in Ballarat with the client on the week of the 13th of January 2020. If sucessfull in obtaining this position you would the look to commence on Monday the 28th of January 2020.

Don't miss out on this rare opportunity to become a part of a fantastic team, whilst working in a great and supportive company. Applications are being considered immediately so APPLY NOW!!