Dell EMC provides the technology that transforms the way we all work and live. But we are more than a technology company - we are a people company. We inspire, challenge and respect every one of our 100,000+ employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Technical Support Engineer on our ProSupport team at our head offices in Frenchs Forest.
As the Enterprise Technical Support Engineer, you will be responsible for delivering a superior support to Dell EMC Enterprise customers. You will own the end to end solution for the customer by providing telephone/email/chat and remote diagnostic technical support of hardware and configuration of storage, servers and networking - both traditional switching/routing as well as various operating systems (Windows, VMWare, RedHat, etc.). You will be based on site at Frenchs Forest where you will be on a rotating shift between 7am and 7pm.
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
If you want to be at the leading edge of technically challenging customer support, this is your opportunity to develop with Dell.