Service Manager Dale And Southern

About the company

atWork Australia is a leading employment services provider working with Australians across the nation. We empower job seekers, supporting them to build better working lives.

To do that, we work with people to identify their goals and aspirations, build skills and job-readiness and support them through interviews and into employment - as well as work with prospective employers to ensure their needs are met. In short, our approach is to support a person in the way that most helps them transform their life.

At the heart of what we do is the belief that employment transforms lives, not only the lives of individuals, also the lives of their family and friends and the communities they live in. This belief governs all that we do, and how we do it.

About the role

If you thrive on building and leading high-performance teams in a diverse and interesting environment, this Service Management role will suit you well. 

Through your team of Job Coaches, you will be responsible for providing leadership and direction to staff members to ensure the site meets performance targets. You will be responsible for operations within your region and meeting KPI targets. You will ensure effective relationships with Centrelink/community/employers are maintained, with positive and continued growth of caseloads.

Externally you will have the scope to build relationships with employers and community partners to reinforce atWork Australia's success in line with our employer engagement strategy. Through management and leadership, you will contribute to overall improved performance across your allocated sites, namely Star Ratings performance. Naturally, you have proven experience in leading and managing teams, knowledge of the Disability/Employment services industry, excellent time management and organisational skills. If this sounds like you, APPLY NOW!

This role will be Max term contracts until June 30, 2023.

Working for atWork Australia

As one of Australia's leading Employment Services providers our success comes through our people. Working for atWork Australia means you will have available to you:

  • A strong leadership team;
  • Tools of the trade, relevant allowances and technology;
  • Career development and progression opportunities within AtWork Australia across the Work Health Group nationally;
  • An incentive and rewards program for meeting and exceeding KPIs;
  • Discounted health insurance and wellness support;
  • Roadside assistance; and
  • A supportive friendly environment.

The Work Health Group promotes a workplace that actively seeks to include, welcome and value the contributions of all people and encourages people with a disability, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds to apply.

Further details about atWork Australia can be found on our website: or please contact Zoe Bott - Recruitment Advisor on 03 8648 0***.