Service Advisor


About the Company
The Magic Group of companies is a proudly WA family owned organisation with franchises in various locations in WA. The Magic Group provide and deliver vehicles of choice all over Western Australia through Magic Nissan, Magic Kia and Melville Renault, Rockingham Nissan and Midwest Auto Group in Geraldton.

Midwest Auto Group is an award-winning Automotive Dealership that holds its place as one of the most well established dealerships in Western Australia. Midwest Auto Group hold their place under the umbrella of Magic Enterprises, a WA family-owned and operated organisation, with franchises in various locations in metro Perth and rural WA.

About the Role
You will be part of a diverse and efficient team at Midwest Auto Group with the fantastic opportunity to work with 6 busy franchises, being Ford, Honda, Suzuki, Subaru, Hyundai and Nissan.
You will assist in driving our Service Department success. By interacting with customers and supplying them their vehicle servicing needs in a professional and friendly manner.

Duties

  • Ensure a professional standard is maintained at all times when dealing with a customer.
  • Comply with Customer Satisfaction Procedures.
  • Maintain customer updated on progress of work being undertaken.
  • Explain all aspects of the work carried out and ensure customer is satisfied with all explanations and information given.
  • Checking and updating customer contacts.
  • Maintain departments booking system as per customer's request.

Skills & Experience

  • Solid Automotive experience is essential.
  • A passion to provide good customer service.
  • Be highly motivated, energetic and enthusiastic.
  • Excellent interpersonal and communication skills.
  • A willingness to learn.
  • Good time management skills.
  • Ability to work in team environment.
  • A current Drivers Licence.

Benefits

  • Exciting role
  • Competitive salary package
  • Realistic bonus structures designed to allow you to reach your goals
  • Company vehicle and fuel allowance
  • Opportunity to work and grow within a broader organisation
  • Constant support and relevant training by senior management staff

How to Apply
If you have the relevant experience and qualification required APPLY online or EMAIL directly.

To submit your application in strict confidence, please contact Dion Marinis at *****@midwestautos.com.au  – Service Manager or call 08 9938 0*** or 0429 191 *** for a confidential discussion.

Only short listed applicants will be contacted.