Solutions Integration Specialist

DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. We guide clients on their digital transformation journeys, multiply their capabilities, and help them harness the power of innovation to thrive on change.

DXC Technology aspires to be a strategic partner in helping our business and government clients better serve their clients and citizens. We work to overcome their IT challenges, collaborating to make technology work for them, anytime and anywhere.

The Solution Specialist / Integrator role is a client facing role.  The role is focused on providing a documented solution to a request. A person in this role is the single authority on determining the technical solution being proposed to the customer.  This role works in conjunction the Customer, Project Office, Sales, Offerings and Delivery to create a winning proposal that is aligned to the customer’s business objectives.

Responsible & Accountable for

  • Discussions with the customer to agree scope, approach, budget and timeframe
  • Clarifying customer requirements
  • Questioning if this request fits with the direction of previous customer requests
  • Determine alignment to DXC services
  • Consider delivery capability
  • Look for reuse based on similar proposals 
  • Involve Technical Architect where required
  • Obtaining input from Subject Matter Experts to help develop the solution
  • Creating the proposal
  • Conducting technical reviews
  • Meeting agreed SLAs and deadlines
  • The End to End solutioning of an opportunity

Purpose of the Role

To provide winning solutions in the form of proposals that align to the customer’s business objectives

Key Skills Required

  • Technical awareness in one or more areas, but deep technical knowledge is not required
  • Has sales, presales or similar customer facing experience
  • Is able to gain a good understanding of the customer’s business environment
  • Has good commercial and business skills
  • Ability to work with multiple other teams within DXC and partners outside of DXC
  • Able to formulate a solution that is aligned to the customer’s business objectives
  • Must be able to work to deadlines and complying to SLAs
  • Aware of the consequences for the customer and DXC of missing due dates
  • Good at presenting to internal and external audiences, both verbally and via written proposal