AD, Head Of Markets Client Service (Global) & Head Of FOS AUS & NZ (Regional)

  • Global leadership of the MTM Client Service team across Australia, Asia, Europe & America
  • Responsible for the Front Office (Trading, Sales & Balance Sheet) Support in the AU & NZ Region
  • Join a team that provides value added solutions to ANZ clients

About The Role

Role Location: 242 Pitt Street, Sydney, New South Wales

Role Type: Full-time, Permanent

We have an exciting opportunity to lead the Global Markets Client Service function across Australia, Asia, Europe and America. The team provides specialised services to the Markets Premium Clients through relationship management, periodic service review and the use of data and analytics to optimise client experience.

Along sire the global client service remit, the successful candidate will lead the Australia & NZ Front Office Support function. The team provides lifecycle management, funding and liquidity support to the Sales and trading business. 

As the Associate Director you will bring strategic vision to both the regional and global team to ensure alignment with the bank and business unit priorities. 

About You

To grow and be successful in this role, you will ideally bring the following:

  • Strong knowledge and experience in Financial Markets
  • Demonstrated understanding of Markets products, Sales and Trading
  • Experience in building and leading highly effective teams
  • Experience in managing global functions and be part of a global team
  • Proven track record in delivering innovative solutions and in driving organisational changes (familiarity with Symphony is highly regarded)
  • Strong focus on outcomes and results
  • Demonstrated awareness and understanding of existing and emerging regulatory industry trends (including Libor Transition, G20 Regulatory Requirements etc)

About ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

At ANZ we aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.

We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.

To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and search for reference number AUS112793.