Customer Service - Insurance

Permanent entry level position with leading insurance company in Sydney Northern Beaches

Your new company
This leading insurance organization celebrate diversity and team-work. They are seeking multiple full-time Customer Business Consultants to join their successful retail team based in the Northern Beaches. You will be the first point of contact for new and existing customers and will be focused on converting enquiries into sales and retention outcomes. If you are looking for the next corporate step in your customer service career, with endless opportunities to develop and grow, with an engaging team and supportive leaders, flexibility and attractive work-life balance attitude, this role is for you.

Your new role
As a Customer Business Consultant within this leading insurance organisation your duties will include:

  • Being the first point of contact for new and existing customers in a face to face environment
  • Assisting with insurance enquiries whilst delivering fantastic customer experience
  • Upselling and cross selling products and services
  • Sharing knowledge and expertise on products and services
  • Meeting compliance and exceeding targets

What you'll need to succeed
  • Experience achieving results, meeting targets and exceeding KPI
  • Customer service experience, including managing complaints and negotiations
  • Experience can be from contact centres, sales, hospitality, retail and/or others
  • Traits such as initiative, resilience, courage and the ability to problem solve
  • Ability to work in a team environment in a retail branch network
  • Available to work full time Monday – Friday with flexibility to work across different sites where required
  • Available to work 2 Saturdays per month (9am – 12pm)

What you'll get in return
This is a great entry level opportunity into a corporate role. Benefits include:
  • Discounted insurance products
  • 10% STI bonus
  • Roadside assistance for 2 vehicles
  • Training and development opportunities
  • Good working environment

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2356405