National Account Manager


Dow is currently looking for our next Account Manager to manage a large well known product range based out of our Melbourne office. Reporting to the Divisional Regional Sales Manager, this role directs and co-ordinates all activities for our customers and distributors to enhance customer value and build upon an already successful position in the Australian market. The successful candidate will be dynamic and self motivated and able to build excellent relationships whilst providing innovative solutions to improve efficiencies and deliver an enhanced customer experience. An attractive salary package and incentive scheme naturally comes with the role.

Geographical expanse covers Australia with some domestic travel required to meet with customers.

Responsibilities:

  • Account management duties for a wide cross section of customers in Australia.
  • Distributor management.
  • Regular customer visits.
  • CRM utilization to track customer interactions and opportunities.
  • Targeted business development aligned with strategy.
  • Forecasting and strong collaboration with inventory planners.
  • Strong focus on customer experience
  • Align with global business strategies.

We’re looking for:

  • Bachelor or above degree, with chemistry or commercial background;
  • Minimum 2 years previous experience within an account management role (industry experience preferred)
  • Demonstrates strong ability to quickly develop customer relationships
  • Strong business acumen including – (inc. financial understanding and negotiation skill)
  • Ability to manage forecasting and understand global supply chains
  • Excellent use of Microsoft office (esp. excel)
  • Good time management skills and proactive thinking;
  • Fluent in English communication and presentation;
  • Passion for learning and self development

Dow Offers: 

  • A robust total rewards program, including: competitive base pay, variable pay that rewards individual, team, and Company performance, and comprehensive benefits
  • On-going learning opportunities within a diverse, inclusive and rewarding work environment 
  • Career experiences that can span different Dow businesses and functions with opportunities for personal and professional growth 
  • The chance to work within a global company and interact with colleagues from around the world 
  • Opportunities that spark your imagination and ignite your passion to help others 

About Dow

Dow (NYSE: DOW) combines one of the broadest technology sets in the industry with asset integration, focused innovation and global scale to achieve profitable growth and become the most innovative, customer centric, inclusive and sustainable materials science company. Dow’s portfolio of performance materials, industrial intermediates and plastics businesses delivers a broad range of differentiated science-based products and solutions for our customers in high-growth segments, such as packaging, infrastructure and consumer care. Dow operates 113 manufacturing sites in 31 countries and employs approximately 37,000 people. Dow delivered pro forma sales of approximately $50 billion in 2018. References to Dow or the Company mean Dow Inc. and its subsidiaries. For more information, please visit www.dow.com or follow @DowNewsroom on Twitter.