Business Analyst - CRM

Randstad is partnering with one of Queensland's most popular employers in the recruitment of a Business Analyst. This is a 12 month fixed term contract with potential to extend.

  • Flexible work environment
  • Competitive superannuation and recreation leave loading
  • Excellent team culture

The Principal Business Analyst will play a key role in leading, managing and coordinating the translation of business improvement ideas into tangible business changes and solutions that will achieve the desired outcomes of the program and realise benefits across the organisation.

What you need to succeed:

  • Strong experience in deploying enterprise technologies across large, highly complex organisations
  • A systems-thinking and design thinking mindset that places the customer at the centre of business and technology change (process, people and technology focussed)
  • Strength in establishing and maintaining effective relationships with affected stakeholders across diverse organisational groups
  • A demonstrated history of applying best-practice techniques across a complete delivery lifecycle, ultimately ensuring complete traceability from business problem to the change/solution being introduced
  • Demonstrated experience working in a cross-functional, multi-project delivery environment that realises outcomes and changes concurrently

Previous experience with enterprise CRM deployments (including contact and enquiry management, opportunity management, marketing automation, conversions, and eCommerce processes) is required.

Please apply via the link below or send your resume to ***************

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.