Medical Receptionist - Modern Medical Craigieburn

About Modern Medical

Modern Medical is part of the Zenitas Healthcare family and as such, the centres are well supported and the values of Zenitas and Modern Medical are closely aligned.

We are currently seeking an experienced Medical Receptionist to work in our busy, well established Medical Clinic located in Craigieburn on a part time basis

About the role:

  • To provide a high quality first point of contact for all patients and customers
  • To provide a range of administration and support services to all practitioners and allied services
  • Ensure all patients and visitors are received in a friendly, prompt and helpful manner, either face to face or over the phone
  • Ensure Medical Practitioner appointment schedules are as per their individual request
  • Maintain a high level of accuracy when recording and maintaining patient, clinic and service information
  • Maintain confidentiality of company operational, personnel and financial details as well as patient privacy
  • Ensure that medical or other billing is carried out correctly including batching and transmission for Medicare, Department of Veteran Affairs, Immunisation on a daily basis
  • Cash management
  • Administrative tasks

About you

To be successful in this role, the right candidate will need to:

  • Be compassionate and have a caring disposition
  • Have an eye for detail and desire for things to be accurate and complete
  • A friendly approach and patient-centred focus
  • Be well presented
  • Have a current drivers licence
  • Flexible to change hours as required to cover shifts as required
  • Have a calm and considered demeanour when under pressure
  • Be motivated to learn and want to continue to grow their skill set and experience over time

Selection Criteria

  • Well-developed verbal and written communication skills
  • Previous Medical Reception experience within the healthcare industry
  • Intermediate level computer literacy
  • Satisfactory police check relevant to requirements of role
  • Ability to provide effective customer service in a professional manner
  • Ability to work autonomously and as part of a team
  • Excellent organisational skills and the capacity to take initiative, to follow instructions

Desirable Criteria

  • Knowledge of medical terminology and health systems (e.g. Medicare) is highly desirable
  • Knowledge of Best Practice or similar Patient Management System used in Primary Care

Modern Medical is an equal opportunity employer. Please ensure you are an Australian Citizen or Resident or have the appropriate visa conditions to be able to work in Australia for the required duties and hours of the position.

Only successful candidates will be contacted.