Residential Service Manager


  • Newly Created Opportunity
  • Competitive Package, NFP Salary Benefits + Vehicle
  • Ensure exceptional resident experience and clinical care
As part of a recent restructure centred on improving our residents experience with us, we’re pleased to be seeking a Residential Service Manager to oversee the operations of our Lowood facility.
Supported by a Clinical Care Manager, you’ll oversee clinical and non-clinical operations of this 30 bed service.
You’ll collaborate with your frontline team to provide outstanding care to residents, promoting a culture of person-centred care that encompasses their social, emotional and physical well-being. Through your knowledge, you’ll drive high quality and compliance standards, ensuring your facility meets all regulatory and funding requirements in line with best-practice care.
You’ll foster a successful referral network between your service and our community business, as well as maximise funding opportunities in collaboration with your ACFI Coordinator. Your experience will see you build a service focused on holistic, 'tailor-made' care, positioning it competitively within the market.
We'll look after you too: As the largest Aged and Community Services provider in Queensland, we offer plenty of professional development and career opportunities within our services. We’re also proudly not-for-profit, meaning extra benefits for your take-home pay, and investment back into our facilities and resources.
Our values based culture means we encourage flexible work arrangements and that we love learning and development. We’re committed to supporting you and your own goals through employee assistance and health and wellness programs.
As a member of our South West leadership team, you’ll be offered a competitive package, access to salary-packaging and a job facility vehicle.
Your skills & experience:
With strong experience within the Residential Aged Care sector, your people skills have seen you build great relationships, engaging your teams to reach their objectives and deliver a high-standard of care. Your skills in coaching and developing frontline leaders have seen continuous improvement within your services, delivering to quality standards and enabling best-practice clinical care.
Your experience has equipped you with an appreciation of the current complexities in aged and community care, including SQFI and ACFI funding, as well as the financial, resource and people acumen to understand operational challenges, and respond proactively. You'll present with:
  • Clinical registration with AHPRA
  • Leadership experience within an Residential Aged Care service
  • Experience influencing culture through continuous improvement activities
  • Strong knowledge of industry quality standards, frameworks and key deliverables
  • Relevant tertiary qualifications and business acumen with strong financial skills
Ready to work together? To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process.
Applying will take you around 10 minutes where you’ll be asked for Cover Letter and Resume that clearly outlines your skills and experience for the role. If you need a hand, give our Recruitment Team a call on 07 3253 4669. We’ll do our best to get back to you within 2 weeks of the closing date
We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.
Through our values UnitingCare are proud of our teams diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.