Administration Processing Officers - Service Delivery Units

TactiCall provides support to various State Government department service delivery units during events for Call Centre Consultants and Administrators.

TactiCall is now taking expressions of interest from Contact Centre and Administrative professionals to support the response to the current health related event.

What are we looking for?

  • You will have a passion for exceptional service
  • You can show empathy and have a high degree of resilience.
  • You can respond to ever changing conditions.
  • You have strong PC skills
  • Previous contact centre, complex customer service or application processing administration experience.
  • You need to be self-motivated
  • You take responsibility for your own performance
  • You have solid problem solving skills and you are highly reliable.
  • You will need to be a quick learner,
  • You will be open to constructive feedback
  • You have a genuine desire to assist people from all walks of life
  • Application processing experience

Hourly rates will range from $28 - $40/hour + Super depending on the final position you are successful in gaining. The roles can range from AO2 - AO4.

These positions often commence with minimal notice. Please do not apply for the roles if you cannot start immediately. You must also be available across seven days including extended hours (evenings and early mornings).

TactiCall is recruiting now. Please forward your resume today for review.