Learning Coordinator - Apprenticeships

About Us

Our People & Culture team at Coles is focused on our people. It plays an imperative role in the creation of shared strategic goals to continually better our workplace and form teams with diversity. Each day brings something new, as you empower and support our team members, provide sound advice and guidance to our leaders and drive strategic projects that influence the culture at Coles sites across the nation.

The role

In the Learning Coordinator position, you will be planning, scheduling and coordinating training activities with learning and business requirements in mind. In this role, you will liaise with RTO’s, Apprenticeship Support Provider and others to support team members through apprenticeships, manage the relationships with the facilitator panel and other external suppliers and ensure adherence to relevant policies (e.g. expenses, travel policy). Undertake Apprenticeship related Admin tasks and ensure ongoing adherence to regulatory compliance requirements. Also, you will manage facilitator availability and learning records in the Learning Management System (LMS).

In addition, you will be responsible for the booking of venues, catering and other materials required, and will analyse data and compile learning reports as required (e.g. facilitator utilisation, participant numbers).

To be successful, you’ll have:

  • experience in training coordination and scheduling in a fast paced, large and complex environment.
  • experience managing facilitator availability and scheduling
  • Previously worked with any Learning Management System
  • demonstrated previous experience in a similar position or RTO environment with a sound understanding of VET sector and Apprenticeships
  • competent in the use of MS Office (in particular Word, Excel and Outlook)
  • effective time management and strong communication skills.
  • a high level of efficiency and productivity, attention to detail and ability to manage competing priorities.
  • the ability to follow and implement processes while identifying opportunities for improvement.
  • the ability to adapt to changes in business requirements
  • a structured, organised and methodical approach
  • experience in training and facilitator coordination and scheduling, along with expertise creating simple reports from learning and data records


Our commitment of making good things happen at Coles starts with our people. It is important for us to celebrate our wins and develop our people. In addition to a competitive salary, the other good things include:

  • Receiving a team member discount and exclusive team member offers;
  • Sampling new products and flavours before they hit the shelves;
  • 12 weeks of paid parental leave for primary care givers and 1 week of paid leave for secondary care givers;
  • Access to an onsite childcare School Holiday Program; 
  • Access to a Fitness Centre and Body Therapy Clinic; and
  • Being part of a fun and inclusive culture where you can learn and develop your skills through our excellent ongoing training and development


At Coles, we are all about our people. As a top-30 ASX listed company, we are a dynamic, empowering and collaborative organisation that is focused on ensuring a positive, inclusive work environment for all team members. We believe in energising everyone by having you become part of a more purposeful work life. At Coles, we believe we are better together when team members can perform at their best and will support you in bringing your best self every day. So, how will you make good things happen at Coles?

At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members.  We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities.