SEO ACCOUNT MANAGER


About the business

Croud is a global digital marketing agency, powered by the best talent, custom-built tech and the world's first crowd-sourced network of digital experts. Croud's unique 'Croud Control' technology platform and network of 1,900 'Croudies' mean it automates what slows other agencies down and delivers clients dramatically more impactful and efficient results. Founded in 2011, Croud provides services that include SEO, PPC, content, programmatic, paid social and analytics for some of the world's leading brands.

About the role

We are looking for a highly intelligent, charismatic and creative thinking individual who is passionate about digital marketing, in particular, SEO.

The successful candidate will be keen to learn, want to strive for success and have a desire to question everything. An analytical mindset coupled with a creative flair is a must for this role along with the willingness to take a risk.

The overall purpose of this role is to support the Head of SEO in implementing SEO strategy for key clients. You will be responsible for the management and delivery of SEO scopes for our clients, using both internal resource and our network of specialists, in order to achieve client business objectives and targets.

The role will be dedicated to driving SEO performance through the day-to-day management and effective implementation for a number of key client accounts.

MAIN ACTIVITIES / TASKS:

  • Set and implement client SEO strategy in tangent with the Client Service Managers in order to increase profit.

  • Drive the implementation and development of client Account Development Plans (ADPs) and client strategy within your client portfolio in order to sustain and grow client performance.

  • Innovate new ideas, techniques, new products suitable for continuation and development of client strategy.

  • Support Head of SEO to surprise and delight clients through innovation, knowledge share & insight; highlighting successes on a weekly basis (monthly for smaller clients).

  • Drive client performance management activities across the team to include: optimisation activities, innovation towards client performance, daily checks and best practice processes.

  • Ensure excellence and high-quality client implementation coming from the Croudie Network to include but not limited to editorial, optimisation, engine mirrors. Ensure briefs to the network are comprehensive and accurate, QA work is completed to a high degree.

  • Supporting the SEO Croudies with data collation and checks for client reporting purposes. Writing and communicating reporting summaries and executive summaries to a high standard.

  • Deliver excellence in required communication and client service standards for each client as well as generally.

Benefits and perks

  • 20 days holiday a year

  • Annual performance bonus

  • Sale commission

  • Recruitment referrals bonus

  • Gym membership contributions

  • Free fruit, breakfast cereals and tea & coffee

  • Share options following six months of employment.

  • Enhanced maternity / paternity package

Skills and experience

  • Degree level education or equivalent / relevant work experience.

  • Minimum 2 year's experience in SEO Marketing.

  • A clear passion for digital marketing, strong understanding of SEO.

  • Strong Microsoft Office skills which must include Excel, Word, and PowerPoint.

  • Proven track record of working to and meeting deadlines.

  • Proven time management skills, strong project management skills, experience and the ability to manage multiple tasks simultaneously.

  • Impeccable attention to detail.

  • A mathematical and analytical mind.

  • Ability to manipulate large amounts of data.

  • Highly organised and an ability to multi-task.

  • Strong communication, organisation, and presentation skills.

  • Good negotiation skills.

  • Thrives working in a team environment.

  • Able to deliver a high level of customer service and management.