Customer Service Specialist


Customer Service Specialist

Mission:

Play a leading role in helping Delish complete its goal of being the largest independent fresh online grocery service in Australia. 

Job Details:

Delish is a fresh online grocery business, we focus on farm fresh groceries packed and delivered within 36 hours of being picked on the farm. We are looking for an experienced customer service superstar to lead, own and drive our customer function to ensure our current high levels of customer retention are exceeded.

The role is 40 hours a week based in Sydney. We are looking for a genuine superstar who has experience in building and delivering market leading customer support programs. Taking control of the Delish customer service experience you will be integral to the future of our business.

Location: South Strathfield

Competencies:

  • Team player – must LOVE to work in a team environment
  • Customer Driven – seriously we want someone who lives and breathes a genuine passion for making our clients smile,
  • Meticulous organisation skills – i.e. you know your neighbours cat’s birthday
  • Goal orientated – laser focus on success and critical numbers
  • Detail driven – nothing but executional excellence
  • Creative – Enjoys solving customer problems and building systems
  • Openminded - find ways to deal with unexpected situations and work with others

Remuneration package is to be determined based on your prior experience and skills. We promise - you'll be happy