Customer Service Officer - Casual


Border Express Brisbane currently has an exciting opportunity available for an exceptionally organised professional Customer Service Officer to join the team on a casual basis.

The successful applicant will join a team of talented professionals and will be responsible for providing a high level of customer service to both internal and external customers.


Our ideal candidate must be committed to delivering excellent customer service, every time. They will have a high level of motivation, be responsible and able to work with minimum supervision.


This role requires the ability to handle complex and varied situations with a diverse range of people. In order to achieve outstanding results in this role you will posses the following skills and experience;

  • Demonstrated ability to assist customers with queries in a timely and efficient manner;
  • Excellent telephone manner;
  • Well developed time management, communication and conflict resolution skills;
  • Initiative, drive and a willingness to be an active member of the team;
  • Strong written, verbal and listening skills are essential;
  • Strong attention to detail.

One of our core assets is our People, with personal development activities, training and a number of employee wellbeing programs in place we are committed to developing high quality teams which provide a premium service to our customers.