Job Category: Trades & Services
MSS Security is Australia’s largest security company with over 7,000 security professionals across Australia; and a national infrastructure including offices in the capital cities of all states and territories.
We currently have a part time opportunity available for a Security Officer working within a high end prestigious retail shopping centre in Cairns, you will be working as part of a customer service focused professional security team.
Working within a large format retail shopping centre, you will be working as part of a customer service focused professional security team. Role includes Customer Service and Patrols.
As a Security Officer your primary areas of responsibility include, but are not limited to:
Patrolling premises and observing and reporting any irregularities
Providing exceptional customer service to tenants and customers
Responding to incidents and using negotiation and de-escalation skills
Unlock and lock up of site
Enforcing rules and bi-laws including moving people on where necessary
To be successful in the position you will have the following:
Current Qld Class 1 Security License with functions – Crowd Control, Security Officer Unarmed
Current valid Qld drivers licence
Current Apply first aid and CPR
Unrestricted availability to perform a 24/7 rotational roster
Exceptional customer service skills
Experience within the retail environment advantageous
High standards of presentation and grooming
Strong interpersonal communication and report writing skills