Security Officer Cairns


Job Category: Trades & Services

MSS Security is Australia’s largest security company with over 7,000 security professionals across Australia; and a national infrastructure including offices in the capital cities of all states and territories.

We currently have a part time opportunity available for a Security Officer working within a high end prestigious retail shopping centre in Cairns, you will be working as part of a customer service focused professional security team.

Job Description

Working within a large format retail shopping centre, you will be working as part of a customer service focused professional security team. Role includes Customer Service and Patrols.

As a Security Officer your primary areas of responsibility include, but are not limited to:

  • Patrolling premises and observing and reporting any irregularities

  • Providing exceptional customer service to tenants and customers

  • Responding to incidents and using negotiation and de-escalation skills

  • Unlock and lock up of site

  • Enforcing rules and bi-laws including moving people on where necessary

Desired Skills and Experience

To be successful in the position you will have the following:

  • Current Qld Class 1 Security License with functions – Crowd Control, Security Officer Unarmed

  • Current valid Qld drivers licence

  • Current Apply first aid and CPR

  • Unrestricted availability to perform a 24/7 rotational roster

  • Exceptional customer service skills

  • Experience within the retail environment advantageous

  • High standards of presentation and grooming

  • Strong interpersonal communication and report writing skills