Assistant Director - Mental Health Clinical Psychologist / Social Worker

If you have previously applied for this position, please do not re-apply. Thank you!

ACM Healthcare is working on behalf of a commonwealth government agency to source a Mental Health Accredited Clinical Psychologist, Psychologist, Social Worker or Occupational Therapist.


In accordance with the principles of workplace diversity, Work Health and Safety, participative work practices, APS values and APS Employment Principles the Assistant Director, Clinical Outreach and Groups will:

Work in collaboration with the Regional Leadership Team to oversee the provision of quality clinical services by external providers and the implementation and delivery of relevant treatment and psychoeducational groups and workshops to the clients and stakeholders of ACM's client in the region and be responsible for the following activities;

  • Provide advice to the Regional Director on service delivery opportunities, and requirements within the local jurisdiction to enhance client outcomes and to ensure effective service delivery. Collaborate with the regional clinical leadership team to mitigate risk to client safety, and to enhance client access to quality evidence-based treatment and support services.
  • Provide clinical leadership in regional delivery of ACM's clients programs and services, including the treatment and psychoeducational group suite of programs and the clinical outreach program to ensure ACM's clients patients can access relevant services. Develop and maintain partnerships with service providers contracted to ACM's client to increase service delivery capacity and to ensure clinical governance standards and practices are maintained.
  • Undertake Quality Assurance activities, which may include audits, case file reviews, risk reviews, and contract compliance reviews to ensure clinical governance is upheld for the work undertaken by Outreach Program Counsellors providing services across the region. Contribute to the ongoing improvement of the policies and procedures related to ACM's client Outreach Counsellor Program and oversee the implementation of related contract management practices at the local level.
  • In accordance with organisational goals and identified regional demand, ensure a program of treatment and psychoeducational groups and workshops are developed, promoted, and delivered to targeted populations and areas to achieve maximum client and stakeholder access. This will include;
    • Developing and maintaining strategic relationships with key stakeholders including Defence and ex-service organisations;
    • Providing strategic regional input to the National Director Clinical Programs and Communications teams;
    • Collaborating in relevant research activities and trials and identifying new evidence-based program initiatives to support emerging client needs.
  • Undertake line management responsibilities for staff including Outreach Program Coordinators and Group Program Coordinators within the region, and be responsible for the recruitment, selection, induction, supervision, and performance management of clinical employees to ensure their ability to meet service delivery requirements:
    • Provide support and direction to the Group Program Coordinator/s in the region and ensure that suitable group programs are available to meet regional client demand and are delivered in accordance with agreed group program standards;
    • Provide support and direction to the Outreach Program Coordinator/s in the region, and ensure Outreach Program Counsellors are provided with relevant training, support, and direction to maintain a high level of service provision to providers and clients;
    • Facilitate a professional development program for the clinical staff based on the needs of business priorities and in accordance with identified professional development requirements;
    • Ensure all individual clinical staff are meeting their workload requirements and are maintaining active professional development and regular professional supervision; and
    • Process clinical staff leave applications, maintain staffing rosters, demonstrate leadership behaviours and support workplace practices in line with policies of OH&S, Workplace Diversity, and the Australian Public Service Values, Employment Principles, and Code of Conduct.
  • In collaboration with the Regional Clinical Practice Manager, oversee the activities the Group Executive Officers and the Outreach Executive Officers who work alongside the clinical staff in the Groups and Outreach Programs team. Identify and support professional development needs of these support staff and liaise with the Regional Clinical Practice Manager as necessary with regards to their duties or performance.
  • As a member of the regional leadership group, contribute to the National Management Team, and act for the Regional Director as required;
    • Support the Regional Director to maintain strategic alliances with other business areas, ex-service organisations, government agencies and other service providers through regular reporting, negotiation, liaison and joint service delivery;
    • Maintain a small clinical workload of complex clients as negotiated with the Regional Director;
    • Liaise with the Regional Director, Assistant Director Clinical Coordination and/or Assistant Director Clinical Operations regarding complex cases, contribute clinical expertise where appropriate and support the provision of regular operational supervision and coordination of clinical team meetings;
    • Coordinate and represent Open Arms at stakeholder events, community development and related activities, and undertake other duties in consultation with the Regional Director as required; and
    • Demonstrate leadership behaviours and workplace practices in line with policies of OH&S, Workplace Diversity and the Australian Public Service Values, Employment Principles and Code of Conduct


Your application will be assessed against the Executive Level 1 Integrated Leadership System (ILS)

Shapes strategic thinking

This role forms part of the clients Regional Clinical leadership team. It requires a demonstrated ability to achieve the strategic aims of an organisation at a corporate and a local level, to inspire a sense of purpose, to harness information and opportunities, and show a well-developed sense of judgement.

Achieves results

Ability to organise and adapt to a dynamic workload, operate effectively under pressure to meet deadlines. The ability to build and support teams, to respond effectively to competing priorities and ensure positive outcomes are critical.

Cultivates productive working relationships

Team player who is able to work proactively and with limited supervision to deliver quality outcomes. Proven track record in providing direction, guidance and motoring to team members to effectively manage performance and encourage professional growth.

Exemplifies personal drive and integrity

A knowledge of and demonstrated commitment to the principles and practices of quality, workplace diversity, WHS and participative work practices and a principled approach to the APS Values and Code of Conduct at all times. In a constantly changing environment you will need to show resilience and a strong commitment to learning and self-development, embracing challenging new opportunities and leading by example.

Communicates with influence.

Highly developed communication skills including liaison, writing and negotiation skills that enable significant partnerships with service providers, clients and stakeholders. Proven ability to communicate messages confidently, listen to responses and respond accordingly. Experience in the development of complex policy and management of projects and programs, demonstrated attention to detail, and the ability to prepare complex written reports.


Candidates apply by submitting a 1000 word statement of claims, also known as a one page pitch'.

Candidate's statement of claims outline their skills, knowledge and experience and why they should be considered for the role taking into consideration the duties and selection criteria (ILS).


  • Qualifications must be that of an accredited health profession or social worker.
  • Qualified health professionals must have current registration with the Australian Health Practitioners Registration Agency (AHPRA).
  • Social workers must be registered with the Australian Association of Social Workers (AASW).
  • Preference is for mental health professionals including Clinical Psychologists, Psychologists, Mental Health Social Workers or Mental Health Occupational Therapists with extensive clinical and relevant management experience.
  • Working with Children (WWC) and/or Vulnerable People Checks/Clearance must be obtained prior to commencement.
  • Health professionals and social workers must have extensive clinical and relevant management experience.

Contact Carl on 0404 362 *** or Jess on 0404 576 *** to discuss this role further or inquire about our other positions available. Alternatively, email Carl or Jess directly on **** / ****

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