Social Worker/Generalist Counsellor

Position Status: Permanent Hours (0.8 FTE)

Classification: Social Worker Grade 2 (SC21 – SC24)

The Social Work/Counselling Team operates from the Benalla Community Care Centre and provides Social Work / Counselling support within Community Health and Health Independence Programs, Acute Hospital services and Residential Aged Care.

Key Responsibilities Include:

Service Delivery

  • Identify client/patient needs and service priorities

  • Accept appropriate referrals and provide social work/counselling assessment and treatment of clients/patients

  • Ensure monitoring of clients/patients and referrals to other service providers when appropriate.

  • Conduct educative groups with particular emphasis on promoting self-management.

  • Provide information and advice to other service staff and participate in case consultation.

  • Maintain social work facilities in accordance with safety standards and infection control guidelines.

Professional Development

  • To identify professional development requirements and participate in appropriate courses, seminars.

  • To ensure membership in appropriate professional organisations in order to maintain contemporary level of professional knowledge and competence.


  • To maintain accurate client records and statistical data in a timely manner in accordance with the Centre’s requirements.

  • To comply with the Centre’s policies and procedures to ensure professional accountability.

  • To participate in ongoing quality assurance activities, including maintenance and development of the ACHS – EQUIP (Evaluation & Quality Improvement Program) or other relevant standards.

  • To facilitate the Services’ commitment to providing education for students by supporting student placements.

  • To attend Staff and team meetings and other meetings as required by the organisation.

Key Selection Criteria:

  • Bachelor of Social Work

  • Registration with the Australian Association of Social Workers

  • Experience in a hospital, community health service or other equivalent health field

  • Proven ability to work effectively within a multi-disciplinary environment

  • Demonstrated ability to manage clients with complex needs, crisis intervention, and document appropriately

  • Experience in developing and conducting support group work/sessions

  • High level organisational skills and computer literacy

  • Well-developed oral and written communication skills

  • Strong time management and prioritising skills

Benalla Health offers a working environment that encourages professional development and embraces the concept of work/life balance, whilst striving for excellence.

The successful applicant (upon appointment) will undergo a National Police Records Check and Working with Children's Check for pre-employment safety screening purposes.

For more information regarding the role contact; Merryn Howell, Manager Healthy Lifestyles on (03) 5761 2237.

Benalla Health is an Equal Opportunity Employer and has a strong commitment to Child Safety. This includes establishing and maintaining child safe and child friendly environments.


Applicants must visit the Benalla Health Careers page to obtain full details. Applications received via the below "Apply" button will not be considered.

Incomplete Applications will not be considered.

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Applications Close: Friday 6th June, 2020 at 5:00pm.