Donor Services Nursing Assistant

• Permanent part time opportunity - 48 hours a fortnight
• Varied shifts across Mondays to Saturdays
• Located at Coffs Harbour Donor Centre, NSW

About Lifeblood:

At Lifeblood, we’re here for all Australians. And although our life-giving role started over 90 years ago with blood, today we support more people in more ways than ever before.

We also help to facilitate the donation of tissue, organs, breast milk, and other life-giving biological products. Plus, we deliver world-class research and provide expertise in diagnostic, transplantation and other clinical services. Everyone at Lifeblood is united through the power of humanity to build a healthier nation.

Coronavirus update:

Lifeblood’s top priority is the safety of our donors, staff, volunteers and, of course, blood recipients. Blood and plasma donation remains absolutely vital, and as healthcare settings, our blood donor centres remain open and our teams are ready to welcome donors who are healthy and well.

Our donor centres are safe places and we’ve always adhered to strict sanitation protocols. In light of the current coronavirus pandemic, we’ve implemented further measures to help protect our donors and our teams too. For further information on this, please visit our website for updates.

About the role:

We’re seeking a Donor Services Nursing Assistant to provide all of our amazing donors with a safe, comfortable and enjoyable experience when they visit the Coffs Harbour Donor Centre to generously donate.

Whilst it’s great to have, previous experience in the health industry isn’t a requirement for the role as we offer a Certificate III course in Pathology Collection as well as extensive training on how to insert and remove needles to collect blood and blood products.

The role is a permanent part time opportunity, 48 hours a fortnight with a roster that changes on a weekly basis. Click here to view operational hours.


• Physically insert and remove needles to collect blood donations
• Provide an exceptional service to our donors
• Conduct assessments to ensure donors are eligible to donate
• Monitor donors and provide care during their time at the centre
• Rebooking donors for their next visit
• Upholding safety and quality standards

Skills & capabilities:

• Ability to relate openly and comfortably with diverse groups of people
• Passionate about delivering great customer service
• Able to work under pressure with a sense of urgency, high energy and enthusiasm
• Ability to achieve results, even under tough circumstances
• Adaptability to match a shift in priorities
• Diverse experience in a customer focused environment


• Salary packaging programs which allow you to make the most of your salary
• Rewards program offering discounts on movies, groceries, food & beverage, department stores and travel & leisure
• Discounted health insurance, veterinary care and car hire
• Internal programs focused on your wellbeing and safety

Next steps:

We’re a fast-paced business, so we aim to progress suitable candidates through the hiring process as soon as we receive applications. This may mean the role is filled prior to the advertising close date.

We strive for an inclusive environment where people from diverse backgrounds and perspectives are respected, connected, and able to contribute to the best of their ability, with equal access to opportunities and resources.

As part of our recruitment process, you’ll be required to complete and clear a national criminal history check, medical assessment, employment history check, and a validation of Australian working rights.

For further details on this position please contact Kollyann Thim on *****

Salary is determined using the Lifeblood specific Nursing Enterprise Agreement.

To view the role statement or apply, please click ‘Apply for this job’ to be directed to our website.

While we appreciate all interest in our business, we won’t engage with or accept candidates from agencies or consulting firms on this occasion.