Operations Manager


We are seeking a dynamic, experienced Operations Manager for our rapidly growing, Acacia Psychology brand. Based from our National Office in Coorparoo, this role oversees the day to day operations and smooth running of multiple private practices across Australia. This is a great opportunity for those who are seeking a role with great variety, innovation and growth in their career.

This multi-faceted role includes responsibilities such as:

  • Overseeing administration team efficiency and productivity
  • Regularly review productivity of admin team and make staffing recommendations as needed
  • Managing multiple Australia wide locations and employees to optimise performance of each locations
  • Overseeing operations of the business including diary management and stakeholder liaison
  • Weekly reporting on business KPIs and performance

Our ideal candidate will possess the following skills and attributes:

  • The ability to multi-task, regularly re-prioritise and be flexible
  • Exemplar organisation and time-management skills
  • Strong interpersonal skills to liaise with practitioners, staff, clients and corporate clients
  • Excellent communication and teamwork skills
  • Ability to problem solve, negotiate, mediate and resolve conflict
  • Dynamic and agile attitude

Our ideal candidate has:

  • Experience working in the mental health industry (essential)
  • Experience with multi-practitioner diary management (essential)
  • Strong knowledge of Medicare Online Claiming (essential)
  • Experience with Power Diary software (preferred but not essential)
  • Experience overseeing multiple Australia wide locations (preferred but not essential)

To apply for this position please apply by clicking the Apply Now button or contact Madison Barker 0404 419 *** or ********@theacaciagroup.com.au