Retail Operations Project Manager

About Us

Coles is one of Australia’s iconic retailers with over 2,500 retail outlets, around 115,000 team members and a top 30 listing on the Australian Securities Exchange (ASX). We provide a range of fresh food, groceries, general merchandise, liquor and fuel to millions of customers every week.

We have continued to deliver with pride for over 100 years by energising and supporting our team members, suppliers, and the broader community. This is driven by our purpose of making life easier for our customers and teams.

The role

As the Retail Operations Project Manager, you’ll join our Coles Services team with responsibility for the end to end management of large asset deployment projects and ensure effective asset allocation across over 800 of our stores.

Other ways you can make an impact include:

  • leading the delivery and tracking of projects in relation to equipment / asset deployment
  • managing change communications and productivity initiatives from start to finish to drive cultural change
  • engagement of all key stakeholders on delivery of all strategic projects
  • carrying out advanced data collection and analysis, monitoring budgets and cost analysis to determine project feasibility and having responsibility for the delivery of successful project outcomes
  • working alongside the process improvement team to provide input on where we can gain higher efficiencies 

To be successful, you’ll have:

  • a number of years’ experience in project management and delivery with a demonstrated understanding of asset deployment for retail operations
  • the ability to project plan, ensuring projects run on time and within budget
  • a natural strategic mindset to be able to consider the broader implications
  • the mentality of a problem solver, working through any issues in a timely manner with a calm and efficient approach
  • strong influencing skills with stakeholders to achieve outcomes which result in simpler processes for our stores
  • excellent interpersonal and communication skills to assist with managing relationships (both internal and external) and ensuring expectations are met 


Our commitment of making good things happen at Coles starts with our people. It is important for us to celebrate our wins and develop our people. In addition to a competitive salary, the other good things include:

  • Receiving a team member discount and exclusive team member offers;
  • Sampling new products and flavours before they hit the shelves;
  • 12 weeks of paid parental leave for primary care givers and 1 week of paid leave for secondary care givers;
  • Access to an onsite childcare School Holiday Program; 
  • Access to a Fitness Centre and Body Therapy Clinic; and 
  • Being part of a fun and inclusive culture where you can learn and develop your skills through our excellent ongoing training and development


At Coles, we are all about our people. As a top-30 ASX listed company, we are a dynamic, empowering and collaborative organisation that is focused on ensuring a positive, inclusive work environment for all team members. We believe in energising everyone by having you become part of a more purposeful work life. At Coles, we believe we are better together when team members can perform at their best and will support you in bringing your best self every day. So, how will you make good things happen at Coles?

At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members.  We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities.