Client Services

Hickinbotham is SA's largest and longest established building and development group, passionate about providing fantastic customer service. Due to continued growth, we are seeking a high calibre individual to join our dynamic team located in our modern office close to the CBD.

We are a busy, professional office dedicated to providing SA's best value homes and have a passion for providing our clients with outstanding customer service.

We are seeking a like-minded individual who is eager to join our professional team and are dedicated to the values of our company and who is also passionate about providing fantastic customer service.

Key responsibilities of this challenging and rewarding role include:-

  • Owning client's construction related queries from start to finish- Investigating, resolving and recording queries
  • Working closely with our Site Supervisors to organise timely attendance to reported construction matters
  • Responding to client queries within required time frames
  • Composing clear and concise client correspondence
  • The upkeep and entry of all client information and communication
  • Liaising with internal and external parties to ensure a high level of service

The person that we are seeking is a bright, energetic self starter with the ability to work under minimal supervision. You must have the ability to respond quickly and professionally to new and changing situations. You will also have a demonstrated skill in taking initiative, prioritising and multi-tasking in a fast-moving environment.

Along with being reliable, loyal and trustworthy, it is essential that you have the following attributes:-

  • Highly developed verbal and written communication skills
  • The ability to build and maintain relationships
  • Problem-solving and negotiation skills
  • The ability to remain calm under pressure
  • Professional presentation
  • Have excellent organisational and time management skills
  • A high level of motivation and ability to think outside of the square
  • The ability to work autonomously and in a team

Previous experience within the construction industry or a similar role in a corporate environment is preferable.

If you possess these quality attributes and are looking to join our professional, corporate environment where people receive recognition and reward for their hard work and commitment, then this role will provide you with a stimulating and exciting career opportunity.