Head Of Delivery Operations, NSW


Did you know KONE moves over one billion people every day?

As an innovation leader in the elevator and escalator industry, we employ over 60,000 professionals globally, and we’ve been taking people to new heights for over 110 years. Our technical expertise and digital connectivity is transforming the customer experience and improving the flow of urban life.

Why this role?

This is a newly created position reporting to the Regional Director, NSW. You will lead and inspire the Delivery Operations leaders and teams across our New Equipment Business (NEB) and Modernisation business lines. You will drive results through quality and profitable execution of the delivery of projects within your portfolio. This will lead to customer satisfaction and fulfilment of KONE’s business objectives.

What will you get to do:

  • Build a culture that embraces quality, safety and excellence in customer portfolio management
  • Lead and develop the NEB and Modernisation business team and its professionals at frontline
  • Support in managing Tier 1, 2 and 3 builders relating to complex construction projects
  • Lead and drive strong order book status, resource needs and installation capacity
  • Add value to customer’s projects with seamless and reliable project delivery
  • Create meaningful relationships with your leadership team, regional directors, and functional heads

Are you the one?

  • Demonstrated prior success in customer-facing leadership roles in the construction industry, with planning and operational experience
  • Degree qualified in engineering, construction management, business or other relevant tertiary qualifications
  • Prior experience in delivery operational management with full P&L responsibility
  • Contract, planning and financial management experience with a strong focus on managing project cost and revenue
  • Skilled at strategic business planning, governance and project-management
  • Ability to navigate and influence peers and stakeholders through a matrix work environment
  • A winning attitude with an outside-in thinking mindset

What we offer?

  • Above market remuneration and benefits (base + 12.5% superannuation + Car Allowance + Bonus)
  • Career development and progression opportunities within a global business
  • A friendly and flexible work environment that makes KONE a great place to work
  • Free onsite gym and parking

If you want to work and collaborate where opinions are valued, and your ideas can make a difference, you should work at KONE.

Note: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.

This role is being sourced directly by KONE. We respectfully request no agency approaches.

#LI – RK1

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers