Claims Assessor - Life Insurance


As one of the world’s leading insurers and a brand that people trust we are committed to assessing claims promptly, fairly and transparently. This approach has helped us achieve a well earned reputation for our superior claims service. Join our high performing Life Insurance claims team and challenge yourself to provide our customers with an outstanding level of service as you manage the claims process in a sensitive and professional way.

In this role you’ll manage a mixed portfolio of claims which may include income protection, total and permanent disability, death, terminal illness, trauma and business expense claims. You’ll manage claims and stakeholder engagement from assessment to determination and enjoy working autonomously to manage technically complex claims, leveraging your understanding of the relevant legislations and guidelines.

You’ll have experience within a life insurance claims role specifically managing Retail Income Protection. You will also have training in medical terminology or an allied health/medical based course. You’ll have comprehensive knowledge of medical, legal, product and regulatory issues as well as claims management tools. Your excellent communication and negotiation skills will stand you in good stead as you communicate with diverse audiences using appropriate methods and language.

As you make a difference and have real impact on people’s lives you’ll feel the support of being part of a committed team that services our customers and is part of a strong and stable global company that is also one of Australia’s largest Life Insurers.

As a long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future. An annual lifestyle payment, employee discounts and a volunteer day per year are also some of the many things you can enjoy as part of the Zurich family.

So make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work with us. Apply today!

At Zurich we are aware of the Governments’ social distancing recommendations. To enable this, we will utilise digital technology where possible to ensure the safety of all employees and candidates, through the recruitment and onboarding process.

Primary Location Australia-New South Wales-Sydney Schedule Full-time Travel No Job Posting 09/15/20 Unposting Date 10/15/20