Administrative Service Officer 5 - Project Support Officer, Clinical Health Emergency Coordination Centre

Job Title: Project Support Officer, Clinical Health Emergency Coordination Centre
Classification: Administrative Services Officer Class 5
Position Number: 48840
Annual Salary: $80,323 - $85,020        
Branch: Clinical Health Emergency Coordination Centre (CHECC)
Vacancy Type: Temporary Full-Time
Duration: 3 months with possibility of extension
Closing Date: 30 September 2020                    
Contact Officer: Cathy Burns 0481 006 *** ***************

Our Vision: Creating exceptional health care together.
Our Role: To be a health service that is trusted by our community.
Our Values: Reliable, Progressive, Respectful and Kind.
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT)—a catchment of approximately 400,000 people. It also services the surrounding Southern New South Wales region which includes the Bega Valley, Bombala, Cooma-Monaro, Eurobodalla, Goulburn, Mulwaree, Palerang, Queanbeyan, Snowy River, Upper Lachlan Shire and the Yass Valley.
CHS administers a range publicly funded health facilities, programs and services including but not limited to:
• The Canberra Hospital: a modern 600-bed tertiary hospital providing trauma services and most major medical and surgical sub-specialty services.
• University of Canberra Hospital Specialist Centre for Rehabilitation, Recovery and Research: a dedicated and purpose-built rehabilitation facility, with 140 inpatient beds, 75-day places and additional outpatient services.
• Four Walk-in Centres: which provide free treatment for minor illness and injury.
• Six community health centres: providing a range of general and specialist health services to people of all ages.
• A range of community based health services including Early Childhood Services, Youth and Women’s Health, Dental Health, Mental Health, Alcohol and Drug Services.

Overview of the Work Area and Position
The Clinical Health Emergency Coordination Centre (CHECC) is responsible for leading the clinical services response to the COVID-19 pandemic for the ACT, including the development of a whole of health services plan and coordination of any operational response.
The Clinical Health Emergency Coordination Centre (CHECC), under the direction and leadership of the Deputy Health Controller, coordinates, enables and facilitates the Chief Health Officer’s ability to manage the COVID-19 pandemic by providing clinical advice, clinical direction, effective and consistent standards, best practice and the provision of health services to the ACT and other surrounding regions during the COVID-19 Pandemic. In doing this the CHECC aims to:
• Protect patients and consumers;
• Protect health workers; and
• Protect the community.
• Reporting to the Senior Project Manager, the Project Support Officer will play a key role by providing administrative and project support to the CHECC.

Eligibility/Other Requirements:
Prior to commencement successful candidates will be required to:

• Undergo a pre-employment National Police check.

This is a temporary position available for three months with possibility of extension.

• Provide support to the CHECC project team, including but not limited to the scheduling of meetings, providing secretariat support, drafting correspondence and other administrative and coordination tasks.

• Monitor and manage the flow of all incoming and outgoing correspondence in the CHECC mailbox ensuring rapid turnaround of correspondence and ensuring appropriate action is taken.

• Collate weekly territory wide feedback and data into reports.

• Maintain various databases and action/decision logs.

• Provide financial processing support for the CHECC where required.

• Undertaking other duties appropriate to this level of classification which contribute to the operation of the section with the delivery of high-quality person and family centred, safe and high-quality patient care.

Selection Criteria
These are the key criteria for how you will be assessed in conjunction with your curriculum vitae and experience. Your statement of claims against the Selection Criteria should summarise how your skills and experiences would enable you to fulfil the responsibilities of the position. It is therefore in the interests of candidates to present their application in a way that demonstrates significant outcomes associated with each of the criteria, as well as the capabilities and behaviours that underpin them. 
1. Proven experience in provision of high-level support services, including assisting with the preparation of high-level written correspondence and papers.

2. Exceptional organisational skills and demonstrated ability to be proactive, flexible and to manage competing priorities in a changing working environment.

3. Proven interpersonal and communication skills, both written and oral, and the demonstrated ability to manage sensitive and confidential issues, to liaise with internal and external stakeholders at a range of levels and to develop networks.

4. Demonstrated ability to work independently as part of a team to consistently achieve results.

5. Demonstrates a commitment to Work, Health and Safety (WHS) and the positive patient experience and displays behaviour consistent with CHS’s values of Reliable, Progressive, Respectful and Kind.

How to Apply
To complete your application, you must prepare responses to the Selection Criteria and upload this as part of your application along with a current curriculum vitae. For more information on how to apply go to
For further information about the position and a copy of the performance expectations and jobs demands checklist, please contact the Contact Officer above.