Village Manager - Salford Park


We are looking for a Village Manager to oversee operations at our Salford Park retirement village located in Melbourne’s Eastern Suburbs in Wantirna. This is a fantastic opportunity to manage a retirement facility, primarily during business hours, while also enabling you to enrich the lives of older Australians as they retire.

About the Role 

In this hands-on role as Village Manager you will ensure operational standards and success of the village, as well as the comfort and happiness of the residents. You will play a key role in facilitating their retirement while testing your management skills, you will be required to wear multiple hats and manage conflicting priorities.  Including:

  • Leading the village in the interaction with residents, residents’ committees and the local community
  • Managing all the village operations and financials including reporting, budget, P&L, accounting records.
  • Develop and maintain excellent working relationships with internal and external stakeholders such as Stockland employees, village employee contractors, families and residents.
  • Contribute towards the strategic direction of the village and maintaining knowledge of community needs, market trends and risk assessments.
  • Managing, coaching and inspiring the team to allow them to reach their true potential and deliver the utmost in customer service to our residents.

About You

You will have a solid background in operations management, strong financial acumen and be known for your excellent organisational ability, strong communication skills, conflict resolution and decision-making ability. A natural people person, you will have exceptional relationship and people management skills and a keen ability to effectively liaise with a variety of key stakeholders. Additionally, you will be resilient, have strong commercial acumen and the maturity to interact with your residents with respect and empathy. Candidates with specific Retirement Living operations experience will be viewed favourably, however we are open to candidates coming from other industries eg. Nursing, Hospitality backgrounds.

The Stockland Proposition

At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.

We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.

We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products.

Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.

Apply today – Stockland – it's your place.

Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland’s preferred agency panel to *******@stockland.com.au