Change And Release Coordinator


Company Description

Introductions

Our name isn’t the only thing that’s unique about Leidos Australia. We’re a complex systems integration company building world-class solutions across government and defence that ensure peace of mind for the entire nation. Supported by global backing from our US network, we’re trusted by our customers to deliver the most innovative answers to their most complex challenges. Seriously interesting work that benefits and safeguards every Australian. That’s where you come in.


Job Description

Your New Role

This role is complex and challenging. Your experience in Change and Release Management will be essential to establish and sustain the Mission System application. The new operational service will require your experience to follow and coordinate Configuration and Change and Release Management practices with a focus on mitigating risk and impact to services. General duties will include:

Configuration Management

  • Deliver all change management services including Configuration Identification, Configuration Control, Configuration Status Accounting, and Configuration Audit functions.
  • Assist with the development, delivery and updating of a Configuration Management Plan, including maintenance of a schedule of known activities
  • Assist with the identification, collection and monitoring of configuration items in a service operations, software development and engineering context
  • Assist with the identification, documentation and management of any changes to the functional and product baseline and automation for collection and verification of Configuration Items.

Change and Release Management

  • Change Management in accordance with policies, processes and procedures
  • Ensure, monitor and report on compliance with Change Control procedures
  • Maintain accuracy of software change requests logging for recording and managing change requests
  • Develop and maintain relationships with Government Change Control groups
  • Identify continual service improvements to the Change & Release Process
  • Ensure Change & Release forums are appropriately represented.

Software Licence Management and Maintenance of System Records

  • Manage the distribution of Software licences for all Mission System Software Products
  • Maintain official Technical Data List and ensure accuracy and alignment to the Technical Data and Software Rights Schedule.

Qualifications

About You and What You'll Bring

Mandatory:

  • Experience and certification in ITIL Service Management with a strong focus of Configuration Management and change & Release control
  • Excellent interpersonal skills, particularly regarding positive relationship building and communicating effectively through both verbal and written communications
  • Experience in maintaining and updating policies, procedures and work instructions
  • Strong experience in managing compliance with contractual obligations, policies and procedures
  • Strong understanding of what a Release constitutes and what the key steps are in an end to end Release management process
  • Demonstrable experience with Configuration Management Systems (Aras Innovator advantageous).

Desirable:

  • Demonstrated experience providing highly organised coordination of resources and data
  • Demonstrated ability to consistently meet and exceed expectations in a complex environment with high stakeholder engagement
  • Advanced attention to detail, both methodical and accurate.

Due to the nature of the work this role will require applicants to be an Australian Citizen with the ability to obtain and hold an NV-1 level clearance.


Additional Information

What You’ll Love

What an opportunity to work on one of the country's most exciting defence projects that will have a huge impact in a number of areas moving forward.

At Leidos you’ll enjoy 12 weeks’ paid parental leave as a primary carer, flexible work practices, discounted health insurance, novated leasing and more. Foster your career through complete access to learning and development and mentoring opportunities, we have a strong track record of internal promotion and career transitions.