Peer Support Worker


  • Full Time position available due to growth!
  • Enhance our customers quality of life and employment goals
  • 4 weeks annual leave + 5 days individual leave days
  • Opportunity for work/life balance
  • Based in South West / West Melbourne

About us

We are a dynamic, innovative organisation committed to empowering people to create their own futures. Through the provision of high quality person-centered supports, we enable thousands of people every year to access the supports required for mental health, employment, disability & training needs. Working with us, you will be supporting our customers to achieve their goals and aspirations with the aim of achieving sustainable employment.


About the role

As a full time Peer Support Worker, you will educate customers, colleagues and the broader community about mental health by sharing your own lived experience and your recovery journey.


Key responsibilities include

  • 1:1 support to outreach customers in the community or in homes
  • Assist with group activities, ensuring learning outcomes are achieved
  • Actively promote the participation & social inclusion of people with mental illness into the community
  • Develop and nurture local community relationships and networks
  • Achieving weekly KPI’s
  • Work within the principles of person centred practice
  • Promoting self-determination and supported decision making through choice and control
  • Identify risks and raise with management

About you

You are a passionate, dedicated and ‘hands-on’ individual who is looking to make a difference in the community. As a person, you will have exceptional interpersonal skills, be non-judgmental and pride yourself on exceptional customer service whilst having a willingness to listen and ensure customers achieve their goals and aspirations.

You will also be able to clearly articulate and demonstrate:

  • Experience in NDIS highly desirable
  • Lived experience of mental health & recovery
  • Willingness to share personal journey with others
  • Understanding of principles of recovery, psychosocial rehabilitation & duty of care
  • Ability to facilitate an excellent customer experience
  • Cert IV in Mental Health or equivalent
  • Driver’s Licence (essential)
  • Working with children’s & police check (essential)

What we offer
  • Flexible working arrangements
  • Competitive hourly rate
  • Friendly and close-knit team environment
  • Supportive & experienced leadership team

This is an exciting opportunity to have a real impact on our customers with a disability. If this sounds like the perfect role for you, APPLY now.

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Please note: A criminal record check and working with children check will be essential to commence in this role.

We champion diversity & encourage people from an Aboriginal, Torres Strait or South Sea Islander background or other culturally and linguistically diverse backgrounds or people with a disability to talk to us about opportunities within breakthru.