Retail Assistant


About Us
At Laubman and Pank, we are passionate about improving people’s lives through authentic quality care for you and your eyes. We are a part of the Luxottica family, the global leader in eyewear headquartered in Milan, Italy. Our aim is to raise the standard of eye health and eyecare, using our world-class technology.
Our portfolio includes proprietary brands such as Ray-Ban and Oakley, as well as licensed luxury brands such as Giorgio Armani, Burberry, CHANEL, Dolce & Gabbana, Prada, Ralph Lauren, Tiffany & Co., Valentino and Versace.
Your Opportunity
We are seeking a passionate and engaging Retail Assistant to join our team in West Lakes! You will be involved in the customers journey from pre-testing equipment to dispensing and providing customised frames and lenses to suit their lifestyle. We pride ourselves on providing a premium customer experience and are looking for a talented individual to support our team to deliver excellent results!
Your Responsibilities
  • Identify customers eyecare needs and requirements
  • Assist customers by tailoring our products and services to their lifestyles
  • Champion and promote Luxottica endorsed brands and products
  • Support the team members to achieve strong sales results
  • Build and maintain strong relationships with customers

Requirements for Success
  • Optical experience is highly desirable but not essential
  • Exceptional communication skills in person and over the phone
  • Retail experience in a high volume, fast paced environment
  • Proven track record of strong sales achievements
  • Ability to work during the week, weekends and public holidays
Culture & Benefits
We are the leader in eyewear and eyecare around the world and are proud of our iconic brands, premium products and services. We are made up of a diverse and talented team who are excellence focused and passionate about providing exceptional customer service!
By joining us, you will enjoy the following benefits:
  • An in-depth induction training program that will continue throughout your career
  • Endless career progression to grow and develop into Dispenser and Leading Dispenser roles
  • Local and global volunteering opportunities through our charity partner, OneSight
  • A yearly product allowance and product discounts to treat yourself, family and friends
Next Steps To be considered for this opportunity, please click apply and send your cover letter and resume today!