Customer Service Officer | Balmain & Rozelle Community Bank...


Customer, Community & People

Bendigo Bank is a highly regarded and progressive national financial services organisation. We believe our success depends on the success of our customers and the communities in which we work. Bendigo Bank is currently working with communities to secure banking services into the future. This innovative banking concept has been established in Balmain & Rozelle and Balmain & Rozelle Community Bank Branch is making a vital contribution to the community.

About the team and role

As a Customer Service Officer, you will be the face of Balmain & Rozelle Community Bank Branch, leading the way with our unique philosophy. You will be given the support you need to do what you do best – listening to customers and using your skills to help them achieve their financial goals.

We have a permanent, part time position available. The roster is Monday - Friday, 45 hours per fortnight.

About you

A successful Customer Service Officer will bring:
Extensive experience in a customer service environment
Demonstrated competence in achieving consistent sales results
A strong desire to find solutions that meet customer needs
An ability to confidently talk to customers face to face or over the telephone
A values driven and career orientated approach
A willingness to be actively involved in local community engagement activities that make a difference
Experience contributing to a team environment
An eagerness to understand and share with others what makes our bank different
Experience in the banking and finance industry - a plus but certainly not essential

What we offer

Extensive training and coaching to ensure your ongoing success in the role
As part of a national organisation we are able to offer exciting careers paths within the Bendigo Bank Group
An attractive staff benefits package

Please note due to the high volume of applications, the position may be closed early.

Applications close: Sunday, 28th September.

Closing date: Sep 27, 2020