Family And Carer Clinician | Full-Time Temporary

Closes: 30 September 2020

Classification: Health Professional Level 2
Salary: $66,988 - $91,962 plus superannuation
Position No: 48876, several - 01QP1
Directorate: Canberra Health Services
Advertised (Gazettal date): 16 September 2020
Contact Officer: Rosy Winter on *********** or (02) 5124 1***

Our Vision: Creating exceptional health care together
Our Role: To be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT)—a catchment of approximately 400,000 people. It also services the surrounding Southern New South Wales region which includes the Bega Valley, Bombala, Cooma-Monaro, Eurobodalla, Goulburn, Mulwaree, Palerang, Queanbeyan, Snowy River, Upper Lachlan Shire and the Yass Valley.

CHS administers a range publicly funded health facilities, programs and services including but not limited to:

  • The Canberra Hospital: a modern 600-bed tertiary hospital providing trauma services and most major medical and surgical sub-specialty services.
  • University of Canberra Hospital Specialist Centre for Rehabilitation, Recovery and Research: a dedicated and purpose-built rehabilitation facility, with 140 inpatient beds, 75-day places and additional outpatient services.
  • Mental Health, Justice Health, Alcohol and Drug Services provide a range of health services from prevention and treatment through to recovery and maintenance at several locations and in varied environments for people suffering from mental health issues.
  • Four Walk-in Centres: which provide free treatment for minor illness and injury.
  • Seven community health centres: providing a range of general and specialist health services to people of all ages.
  • A range of community-based health services including Early Childhood Services, Youth and Women’s Health, Dental Health, Mental Health, Alcohol and Drug Services.

Overview of the work area and position:

The Mental Health, Justice Health, Alcohol and Drug Services (MHJHADS) Division of Canberra Health Services provides health services directly and through partnerships with community organisations. The services provided range from prevention and treatment to recovery and maintenance and harm minimisation. Consumer and carer participation are encouraged in all aspects of service planning and delivery. The Division works in partnership with consumers, carers and a range of government and non-government service providers to ensure the best possible outcomes for clients.

The Division delivers services at several locations, including Hospital inpatient and outpatient settings, Community Health Centres, Detention Centres and other community settings including people’s homes.

Mental Health, Justice Health, Alcohol and Drug Services include the following programs:

  • Adult Acute Mental Health Services
  • Adult Community Mental Health Services
  • Alcohol and Drug Services
  • Child and Adolescent Mental Health Services
  • Justice Health Services
  • Rehabilitation and Specialty Mental Health Services

The key role of the Family and Carer Clinician is to provide direct support to families and carers, who may feel excluded when the person for whom they care for is receiving mental health/alcohol and drug services. Working collaboratively with the multidisciplinary team to create a better balance for families and carers between their caring responsibilities and their own health and wellbeing, the Family and Carer Clinician will:

  • Promote the use of carer engagement tools, strategies and activities with clinicians to ensure the engagement of carers across all aspects of the supports and services being provided to the person they care for.
  • Advocate for the inclusion and empowerment of families and carers.
  • Provide individual and group-based support and interventions to engage and support the wellbeing of families and carers.
  • Assist families and carers to build their capacity and capability to provide effective supports to people with mental illness in line with the therapeutic treatment plan.
  • Provide support, psychoeducation, information, and practical assistance.
  • Strengthen staff understanding of family and carer needs and issues (including those of children and young people).
  • Be involved in recovery and treatment planning, including referrals and liaison with internal and external stakeholders.
  • Provide an empathic service that engages families and carers, recognises the challenges experienced, provides information on encouraging help seeking behaviours, encourages carers to prioritise their own wellbeing and acts as a connector to carer supports.

The Family and Carer Clinician will work across several program areas and sites according to need, with a primary focus on Adult Acute and Adult Community Mental Health Services. Operational supervision and support will be provided by the manager of the service. Professional governance of this position will come from the Principal Social Worker (MHJHADS).

Eligibility/Other Requirements


  • Degree in Social Work
  • Professional membership or eligibility for professional membership of the Australian Association of Social Workers (AASW)
  • Applicants must have a minimum of 12 months paid work experience, post-qualification, in a related/relevant organisation/service.

Highly Desirable:

  • Practical knowledge and understanding of issues facing families and carers, including knowledge of the mental health system, and an understanding of family dynamics.
  • Current driver’s licence.

Prior to commencement successful candidates will be required to:

  • Undergo a pre-employment National Police check.
  • Comply with CHS credentialing requirements for allied health.
  • Comply with CHS Occupational Assessment, Screening and Vaccination policy, (OMU).
  • Be registered under the Working with Vulnerable People (Background Checking) Act 2011.


This is a temporary position available for 12 months.

For more information on this position and how to apply “click here”


This is a temporary position available for 12 months.

Career interest categories:

Healthcare, Medical and Allied Services