Account Specialist / National Account Executive - Independen...

Company Description

It’s amazing what can happen over a cup of coffee. At JACOBS DOUWE EGBERTS, we’ve made it our mission to find out. Our people have been raising the bar since day one, thinking fast and acting even faster to make an impact that’s felt around the world. JDE is the home to some of the most well-known coffee brands in the world. Today our coffee & tea portfolio is available in over 100 countries around the world through iconic household names including: Moccona, L'OR, Harris Coffee Co, TiÓra, Jacobs, Tassimo, Senseo, Douwe Egberts, Super, Kenco, Pilao & Gevalia. We’ve built our business on the belief that everyone deserves the coffee they love – no matter who you are, where you live or how you take it. We are an equal opportunity employer and believe that diversity; whether that be gender, cultural or generational diversity enhances our workplaces. Please be advised that shortlisted candidates may be required to undertake pre-employment medical and background screening including reference checks.

Job Description

Be the central point in managing our Independent Retailer Channel at a national level. You will be the "go to" person for our field team as well as:

  • National Channel and Account Management
  • Promotional Planning, Administration and Execution
  • S&OP KPI’s & Process Compliance and Forecast Accuracy
  • Range Management and Category Reviews / Workshops
  • Account administration – claims, accruals
  • Database management for Independents business


If you’re brimming with entrepreneurial spirit and a drive to succeed, you’ll fit right in here at JDE. Working globally and locally, our Associates have been positively influencing the world of coffee for over 250 years. We love people who are not afraid to try, and who try until they get it right. We value strong convictions and encourage debate. And all this in an open, friendly environment where you can approach anyone and grow any way you like.

We’re looking for someone who has the following skills and experience:

  • Sales / Account Management experience within FMCG (ideally with an understanding on Independents Channel)
  • Strong commercial acumen and interest in data and insights (supported by internal Category team)
  • Success with creating Joint Business Plans with customers
  • Strong Excel and database management skills
  • Attention to detail
  • Patience and determination

Additional Information

At JDE, in addition to a competitive salary, we offer a wide range of benefits tailored to your needs:

  • Full time permanent role as the "hub" of our Independents Channel
  • Office based in Gordon (currently working 3 days in office, 2 days WFH)
  • Supportive and tight knit team
  • Lots of coffee and tea!

If you think you're up for a new challenge just like this, please grab a cuppa, brush up your CV and apply now (it's really easy, we promise). Should you have any specific questions, you're welcome to call Ali Barfoot for a virtual coffee on +61 2 9551 3423