Case Worker


Job no: 986611
Work type: Max Term (Full Time)
Location: NSW
Categories: Community Services

  • Full Time contract till June 2021 | 38 hours per week
  • Location: Hornsby | Northern Sydney
  • Make a meaningful difference to the lives of Australians in need

About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 160 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more. We are generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Mission Australia is committed to keeping children and young people safe with zero tolerance of harm or abuse, and expect all our employees and volunteers to reflect this commitment. 

Your Opportunity

Continuity of Support in Northern Sydney supports people with mental illness who are not eligible for NDIS or for whom NDIS is not the most appropriate support. Working within a recovery framework, the service supports people to achieve their recovery goals by providing non-clinical services so that people are able to maintain their housing, manage their finances and daily living activities, engage in work or training, and maintain their physical and social wellbeing.

Your key responsibilities will be to:

  • Respond to referrals of clients to the service from support services
  • Conduct over-the-phone and formal face-to-face assessments of suitability for support
  • Undertake initial registrations for clients, including all necessary client information
  • Work with clients to create individualized support plans including referrals
  • Provide intensive ongoing case management sessions and review client progression
  • Assist clients in the process of transition out of the service into independence
  • Ensure that all required internal and external client paperwork completed and recorded

Requirements for Success

  • A Degree or Diploma in Social Welfare/Social Science or substantial relevant experience
  • Current Driver’s Licence
  • Extensive experience in providing mental health support
  • Senior First Aid Certificate (or willing to obtain)

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people. 

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

  • NFP salary packaging benefits reducing taxable income (details via Advantage)
  • Generous discounts with hotels, travel insurance and major retailers
  • Free, confidential counselling services via our EAP
  • Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

As such, if you require any adjustments to submit your application, we invite you to get in touch via email ***************@missionaustralia.com.au.

Next Steps

To be considered for this opportunity, please click ‘apply’ and send your cover letter and resume today. For more information, feel free to view the Position Description via  CSW PD (2).pdf. For further information regarding working with us visit Working for Mission Australia.

Applications close midnight, Monday 12 October 2020

Please note candidate referrals from recruitment agencies will not be considered for this opportunity. Thank you

Advertised: 28 Sep 2020 AUS Eastern Standard Time
Application close: 12 Oct 2020 AUS Eastern Daylight Time

Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.