As our new Clinic Administration Officer you will be responsible for providing administrative support to all aspects of the Mental Health Online service. Mental Health Online is an online service run by Swinburne’s National eTherapy Centre and funded by the Department of Health.
Mental Health Online provides therapist support via placement students, to people who experience a range of mental health conditions. You will be responsible for the management and conduct of a range of administrative requirements including client communication and scheduling, administrative aspects of student placement and ensuring that the service runs in an efficient and effective manner while maintaining client confidentiality and satisfaction. The successful applicant will possess a high level of confidence and proficiency with computers/IT, the ability to work autonomously and well developed critical thinking and problem solving skills.
The National eTherapy Centre (NeTC), an Australian Government Department of Health funded online mental health service, which is part of Swinburne’s Centre for Mental Health in the School of Health Sciences. The Centre for Mental Health has strengths in digital mental health innovation, including cognitive behavioural self-help and therapist assisted interventions for persisting mental health problems.
About Swinburne University of Technology
Swinburne is a multi-sector university of science, technology and innovation with more than 54,000 students and 5000 staff globally. Swinburne offers postgraduate, undergraduate, vocational education and online education to provide students with a variety of work-relevant pathways. The University’s mission is to be a world-class university, creating economic and social impact through science, technology and innovation. We aim to deliver future ready learners, research with impact and innovative enterprise.
Swinburne’s Faculty of Health, Arts & Design equips students to take up active and innovative roles in the world as knowledge leaders and managers of health, design, technological and social change. We are also committed to high quality, high impact research which integrates design, technology and society with leading edge research centres and a willingness, and ability, to respond to industry priorities.
To be successful in the role, you will have: