Front Office Receptionist


We are seeking Front Office Receptionists to join our team on a casual basis for our busy Motel in Busselton with outstanding customer service skills and a positive attitude.

The Role

Involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations and ensuring full and accurate data capture, assisting corporate and leisure guests (eg check in, explaining accommodation facilities and location, check out), and ensuring the smooth running of the reception desk.

The Ideal Candidate will possess the following key attributes and experience;

  • Previous experience in a similar role
  • Will demonstrate a passion for customer service and ensuring a positive experience for all guests
  • Strong skills in promoting and selling accommodation services and facilities
  • Great communication skills, be it face-to-face, over the phone or via email
  • Experience with front office booking systems
  • Ability to time manage and work autonomously
  • Good knowledge of local area and attractions
  • Be able to multi-task and work in a fast-paced environment

The successful applicant must be available to work shifts, weekends and public holidays, and have entitlements to work in Australia.

If this sounds like you, we'd love to hear from you. Please forward a detailed resume outlining your suitability to the role and including 2 referees.

Applications

To apply, please direct your letter of application and resume to Tina Cummins, Office Manager.

Part-time hours: 15-20 per week

Job Types: Full-time, Part-time, Casual

Salary: $26.00 – $35.00 per hour

Work Remotely:

  • No