Solution Designer


The Solution Designer is responsible for development and implementation of the organisation's ICT Infrastructure, business applications and solutions

The Solution Designer is responsible for development and implementation of the organisation's ICT Infrastructure, business applications and solutions

Key Responsibilities

Research, investigate, interpret and analyse complex business requirements

Provide solution direction in relation to ICT initiatives to assist in the development of strategic and project plans

In compliance with ITIL processes, manage and track incidents, problems and changes

Liaise with vendors and other ICT personnel for problem resolution requirements

Provide reporting regarding the progress and status of project initiatives

Assist and provide input to the solutions domain of enterprise architecture

Provide recommendations regarding the continuous improvement of the technology layer of Council's enterprise architecture

Skills & Experience

Experience working as a technical solution analyst or similar role

Strong understanding of ICT project management, solution design principles and ITIL methodologies

Experience working in a project delivery team on complex infrastructure and software related ICT solutions

Proven technical capabilities in a selection of all of the following:

Solution Development Lifecycle best practice frameworks

Broad knowledge of IC&T across the complete end to end solution, including ICT Infrastructure (Mobile solutions, Desktop Computing, Server and storage (Windows, Unix and Mainframe), Messaging, Data and Voice Networks, ICT Security), Business Applications, Integration, Data Management and reporting.

ITIL Foundation Certification

Project management PMBOK / Prince2

Testing Methodology

HP Quality Centre

Knowledge of SAP Business Suite

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Ben van Loggerenberg on 07 3339 5620 and quote Reference number 200197443

Contract role - Through until June 2021 - Possible extensions

Gold Coast - 3 days WFH

Identity & Access Management