Hotel Services Team Member (Part-Time) - Crowne Plaza Sydney...


Description About us

Opened on 1 October and located on the corner of Sussex and Bathurst Streets, the newly built Crowne Plaza Sydney Darling Harbour is 152 modern guest rooms and suites vertically suspended in a prime position. Just a 5-minute stroll to the CBD’s commercial and transport hub, the lively Darling Harbour precinct and the International Convention Centre. Access is easy and fast from Town Hall Train Station — only a short 3-minute walk from the hotel.

Guests will unwind in design-led, modern and spacious rooms with the latest technology at their fingertips. With 3 restaurants and bars throughout the hotel, breakfast, lunch, after-work drinks and dinner are all taken care of. Our sleek contemporary spaces are perfect for meetings, private dinners, cocktail receptions or special events, allowing guests to transition effortlessly from 9-to-5, to 5-to-9. And then there’s the spectacular views from our roof-top where guests can make a splash in our Instagram-worthy floating infinity pool.

Your day to day

As a Hotel Services Team Member you will be trained & engaged predominantly but not exclusively in front office and food & beverage services. This opens up a world of possibilities as you develop your mastery across the hotel including reception, concierge services, making reservations, receiving and delivering food orders both within the restaurant, bar and room service. You will be on a rotating roster to ensure you continue to build on knowledge & skills in all areas and meet the needs of our guests and business. We’re all part of one team, so pulling together to support all departments (including housekeeping, maintenance and our functional areas when needed) is a natural part of this role.

What we need from you
  • Previous experience in a Restaurant & Bars or Hotel Front Office related position is highly regarded, preferably within a hotel/hospitality environment
  • Qualifications in Hotel Management and/or in Business Administration related field preferred
  • Valid NSW RSA Competency card and Drivers Licence are required
  • Flexibility – night, weekend and holiday shifts are all part of the job
  • Computer savvy and particularly versed in Microsoft Excel
  • Excellent communication skills, bilingual or multilingual language skills are advantageous
  • A passionate team player, ability to work in a fast-paced environment and priortise workloads
What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discounts and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.