Front Office Receptionist At The Kooralbyn Resort

Front Office Receptionist

A terrific opportunity has become available for an experienced and driven Front Office Receptionist to join the Front Office Team at the resort of the Kooralbyn Valley and live in a beautiful and friendly country environment only 20 minutes to Beaudesert.

The Kooralbyn Valley is Australia's First Golf Resort, a unique outback, and eco-experience with a lot of activities as a hot tourist venue with 137 rooms, 3 Food and Beverage outlets, 18 hole Qld#1 golf course plus extensive conference facilities.

As a front office receptionist, your responsibilities will include but not limited to:

  • Welcome our guests, always smiling, with a can-do attitude
  • Excellent grooming and presentation standards
  • Provide quality service to all guests by responding to their requests promptly, efficiently, and courteously during check-in, check out, and for the duration of their stay
  • Attend to all incoming calls in a professional and polite manner, constantly striving to provide total customer satisfaction
  • Ensure procedures are followed for all monetary transactions, accounting and banking accordingly
  • Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis
  • Use every opportunity to promote hotel facilities and maximize sales through sound product knowledge and selling skills
  • Familiar RMS system is an advantage
  • Joining the training

To be successful in this role, you will be available to work varied shifts from early morning to the night shift, including weekends as per our business demands. You must live nearby or is willing to relocate to Kooralbyn

This is a great opportunity to be part of a legendary resort and if you have what it takes, send your current resume and cover letter outlining why you are the best applicant for the role.

Job Types: Full-time, Part-time, Permanent


  • Front desk receiptionist: 1 year (Preferred)
  • Hospitality: 1 year (Preferred)


  • High School (Year 9-11) (Preferred)


  • Beaudesert QLD (Preferred)

Work Eligibility:

  • Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Preferred)