My Home Service Manager

We are Achieve Australia!

  • Join a high performing and motivated leadership team, committed to achieving the best outcomes and making a difference in the sector
  • Exciting opportunity to lead the provision of quality support services for our clients and their families.

Our mission is to achieve social inclusion for people with disability. That means extraordinary support and services for people with a disability. It’s a service we’ve provided for 65 years, continuously improving and innovating in disability accommodation and support services focused on delivering the best and most effective person-centred supports.

Job Purpose

You will manage a cluster of service outlets in a defined geographic area, providing 1:1 supervision to direct reports, overseeing the implementation of individual client plans and being the first point of contact for families/carers and other client related stakeholders.

Reporting to the General Manager, you will work in partnership with internal stakeholders ensuring the execution of our vision at a local level, including driving positive quality client outcomes (quality of life and health supports), staff performance and engagement, and service sustainability at designated Accommodation sites.

You will have:

  • Relevant tertiary qualifications or equivalent (Disability, Nursing or related);
  • Minimum 2 years of experience in managing cluster of services and people within the disability sector or similar organisation;
  • Demonstrated understanding of NDIS, the principles of Active support and human rights-based approach to service delivery and experience managing multi-site accommodation service;
  • Ability to transform the performance and culture in the workplace, with a commitment to client outcomes and a positive employee experience;
  • Proficient computer literacy skills and advanced interpersonal communication skills including negotiation and the preparation of written and verbal reports; and
  • Ability to understand business and financial drivers of a disability service and apply them to a supported independent living model;
  • Strong interpersonal and relationship building skills with internal and external stakeholder;
  • Current NSW Drivers’ License, Working with Children Check;

What We Offer

  • Huge scope and career development within a high performing workforce;
  • The opportunity to be part of a dedicated team providing a great service to the community;
  • Salary packaging benefits exclusive for the Not for Profit sector; and
  • A flexible working environment and a supportive leadership team.

If this sounds like you and you want to make a difference in people’s lives, APPLY NOW!

We have a Covid-19 Safety Plan in place including policies and procedures to support our clients and our workforce. The Covid-19 Management Committee meet on a regular basis to ensure our responses continue to be proactive and comprehensive, ensuring the safety of stakeholders at all times.

Achieve Australia is committed to implementing safer recruitment practices. This means we are committed to safeguarding and promoting the welfare of the people we support and staff are expected to share this commitment. As a result your application may be subject to a number of pre-employment checks; including a criminal history. Please note criminal history does not immediately effect employment opportunities. Applications will be assessed on merit.