Customer Service Attendant

  • Baulkham Hills Sports is a fun, friendly, creative and dynamic place to work!
  • Express your creativity and passion for customer service, with colleagues who are friendly, positive, outgoing and professional
  • Initiative and career progression within the company is encouraged
  • An environment where YOU can make a difference in the way we do things and who values YOU as an individual.

We are currently seeking hard-working and enthusiastic Customer Service Attendants, to work on a casual basis for Baulkham Hills Sports Club.

About Us…

Baulkham Hills Sports Club is one of 6 clubs owned and operated by Bankstown Sports. This community club is considered by many to be the latest hidden jewel nestled in the beautiful leafy hills area.

There is no better place to work than part of the Bankstown Sports Club family at Baulkham Hills. With a large network of Clubs across Sydney, there is no shortage of opportunities for development. If you are passionate about food and enjoy variety in your day to day we currently have an exciting opportunity for a creative Cook to work for the team at Baulkham Hills.

About the Role…

We are seeking energetic and customer-focused Customer Service Attendants who have exceptional communication and customer service skills, to join our fun and friendly team and ensure a high level of customer service is offered to our members and guests.

Key responsibilities include:

  • Demonstrating our Culture Values - A 'Can Do' Attitude, Strong Team Player, Willingness to Suprise and Delight our guests
  • Greeting all customers and projecting a positive, motivated and friendly image to guests and staff
  • Assisting with all customer enquiries, or requests regarding products and services
  • Providing efficient and accurate service of food & beverage items to customers in bar areas and/or functions
  • Cash handling
  • Providing a hygienic environment by assisting in general cleaning duties to maintain an orderly and tidy venue

About You…

As someone with previous experience in the hospitality or a customer-related industry, you will possess a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with customers and will have impeccable grooming, presentation and communication skills.

As a member of our team, you will have the skillset to work both independently and in a team environment. You will also need to have a flexible approach to a rotating roster, of day, evening and night shifts.

The successful applicant will be required to:

  • Demonstrate our values
  • Be ready, available, and willing to get the job done
  • Strive to be better
  • Embrace Innovation & Change
  • Goal-focused, collaborative and achievement-oriented
  • Honest, respectful and proactively support others
  • Take ownership & accountability for your actions
  • Enthusiastically engage our customers with the passion to serve
  • Create and maintain relationships
  • work independently or as a part of a team
  • Holding rights to work in Australia
  • RSA & RCG Competency Card or willingness to obtain

About the Benefits…

  • Career development - we love to promote internally and between clubs
  • Training - ongoing training opportunities are provided
  • Health & Wellbeing Program
  • Rewards & Recognition - you'll have access to a generous rewards and recognition program

How to Apply...

To apply for this position, please submit your resume which outlines your skills and experience.

Applications close 1 November 2020.

Bankstown Sports is an employer of equal opportunity and encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply.