Junior Support Consultant - Superannuation


See yourself being part of a large, transformational change? This could be the role for you!


Who we are

At Iress, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. From the world’s most established financial brands to new and disruptive players, we help improve every aspect of our clients’ businesses so that they can work better, every day.

Iress is one of Australia’s largest technology companies and employs more than 1,900 people across Australia, United Kingdom, South Africa, Canada, New Zealand and Asia.

The Role

As a Junior Support Consultant, you will be an integral part of the Superannuation Managed Services team that provides ongoing support to internal and external clients. You will assist clients with configuration, scripting, testing and documentation for Iress’ Superannuation administration systems including Acurity and Acurity Online.

What you will be doing:
  • Configuring the Acurity system using the tools provided within the system.

  • Undertaking testing and test case documentation

  • Undertaking requirements gathering and formulation of solution designs relating to the implementation of Acurity functionality internally and at client sites.

  • Developing a functional and technical understanding of the Acurity product, including user functionality, various options and configuration parameters, the underlying data structures and methods of manipulating them using the tools provided with the product.

What you will need:
  • Recently completed Computer Science degree or similar qualification

  • Sound knowledge of programming or scripting languages such as Java, C+, SQL, Visual Basic, Perl etc

  • Sound written and verbal skills

  • Strong Customer service skills and attention to detail

  • Ability to build relationships with clients

  • Logical thinking demonstrated through a sound knowledge of programming constructs

  • Willingness to undertake superannuation training in their own time – ASFA subjects

  • Understanding of the superannuation industry is highly regarded but not essential

Why work with us:
  • Competitive base salary

  • Global opportunities

  • Casual dress, flexible work policy

  • Access to various learning and development programs

  • 3 days’ leave per year for charity initiatives

  • Global 36-hour hackathon

  • Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work.


Employment Type Employee

Time Type Full time